Original Research
Workload and Work Engagement among Nurses in Public Hospitals: Moderating Role of Religious Spirituality

Novia Zahrah; Azelin Aziz; Siti Norasyikin Abdul Hamid

Volume 6, Issue 4 , April 2019, Pages 297-312

  The aim of this study is to investigate the moderating role of religious spirituality on the relationship between workload and work engagement among nurses in Malaysia Public Hospitals. A quantitative correlational research and questionnaire method is applied in this study. Sample sizes of 364 that consist ...  Read More

Original Research
Individual’s Cultural Orientation and Perceived Service Quality in the Hospitality Industry

Courage Simon Kofi Dogbe; Wisdom Wise Kwabla Pomegbe; Sampson Ato Sarsah; Charles Oduro Acheampong Otoo

Volume 6, Issue 4 , April 2019, Pages 313-346

  The study assessed the effects of individual’s cultural orientation on perceived service quality in the hospitality industry. The study focused on nine (9) rated hotels (3 to 5-star rating) in Ghana. In all, 676 clients were selected from these hotels within a period of 3 months. The dimensions ...  Read More

Case Study
Investigating the Potential Economic Impact of Brexit Decisions on Business Performance in the United Kingdom: A Case Study of the UK Construction Industry

Olatunji David Adekoya; Ahsan Malik; Hakeem Adeniyi Ajonbadi; Ibrahim Jimoh

Volume 6, Issue 4 , April 2019, Pages 347-367

  The looming argument on the decision of the United Kingdom (UK) to leave the European Union (EU) popularly referred to as Brexit is UK's greatest concern today. While business experts and economic analysts have been trying to decipher the potential effects of this decision, many businesses are beginning ...  Read More

Original Research
Conceptualizing Islamic Social Enterprise (ISE) from Islamic Perspective

Muhammad Iqmal Hisham Kamaruddin; Sofiah Md Auzair

Volume 6, Issue 4 , April 2019, Pages 368-381

  The developments of social enterprise (SE) concept around the world have significantly impacted Islamic organizations’ behavior and operation. Due to SE concept where both social and economic objectives are combined in a single entity, it has increased the complexity of Islamic organizations’ ...  Read More

Original Research
An Analysis of Various Dimensions of ATM Banking Service Quality

Nitin Bansal

Volume 6, Issue 4 , April 2019, Pages 382-388

  Now a day banking institutions have adopted Self Service Technologies to provide financial and non-financial services to its customers regressively. Automated Teller Machine (ATM) is one of the means to provide Self Service banking. The purpose of this research paper is to analyze the various dimensions ...  Read More