Students Perception of the Role of Emotional Intelligence on Academic Achievements

Document Type: Original Research


Faculty of Business, President University, Cikarang, Indonesia


Many factors influencing students’ achievement in their academic field. One of them is Emotional Intelligence (EI). The purpose of this research is to examine the role of Emotional Intelligence on academic achievement among business program undergraduate students of President University. A qualitative study is used based on students’ perceptions and experiences and how it impacts to academic achievement. A survey was conducted by using purposive sampling technique. Six students were selected to be the participants of this qualitative research. Semi-structured interview were conducted to investigate students’ perception in EI and academic achievement. The results of this study showed that 1. In their personal qualities, most students cared about self-awareness and self-management of EI components. 2. Most students realized that their perceived EI has high contribution to their academic achievement. 3. Students controlled themselves in the context of relationship, adaptation, and caring to their environment. In other words, they implemented two components of EI especially in social awareness and relationship management. Finally, all students realized the importance of EI in their university experience especially in self-management and relationship management. The result of this study indicates that EI has an important contribution to students’ lived experience and academic achievement in a university.


Bar-On, R. (2004) The Bar-On Emotional Quotient Inventory (EQ – I): Rationale, description and summary of psychometric properties. In Geher, G. (Ed.). Measuring Emotional Intelligence: Common ground and controversy. New York: Nova Science Publishing. 115 – 145.
Carlsen B. & Glenton C. (2011). What about N? A methodological study of sample-size reporting in focus group studies. BMC Medical Research Methodology 11, 26.
Collingridge D.S. & Gantt E.E. (2008). The quality of qualitative research. American Journal of Medical Quality 23(5), 389–395.
Craggs J. G. (2005). Developing a coherent model of intelligence: A mechanism for understanding neurolinguistic processing. PhD Thesis.University of Georgia. Retrieved January 5, 2019, from 2005May_PhD.pdf
Creswell, J. W. (2007). Qualitative Inquiry & Research Design. Thousand Oaks, CA: Sage.
Creswell, J. W. (2015). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (5th Ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Curtis S., Gesler W., Smith G. & Washburn S. (2000). Approaches to sampling and case selection in qualitative research: examples in the geography of health. Soc Sci Med. 50(7-8):1001-14.
Daft, R. L. (2011).  The leadership experience (5th Ed.). Mason, OH: South-Western Cengage Learning.
Denzin, N. K., & Lincoln, Y. (2005). The Sage Handbook of Qualitative Research (Third ed.), California: Sage Publication
Goleman, D. (1998). Working with Emotional Intelligence. New York: Bantom Books.
Goleman, D. (2003) Apples and Applesauce, Issues and Recent Developments in Emotional Intelligence, 1(3), pp 425-448.
Goleman, D., Boyatzis, R., & McKee, A. (2004). Primal leadership: Learning to lead with emotional intelligence. Boston, MA: Harvard Business School Press.
Holt, S., & Jones, S. (2005). Emotional intelligence and organizational performance: Implications for performance consultants and educators. Performance Improvement, 44(10), 15-23. doi:10.1002/pfi.4140441005.
Jamali, M., Noroozi, A., & Tahmasebi, R. (2013). Factors Affecting Academic, Self-Efficacy, and Its Association with Academic Achievement among Students of Bushehr University Medical Sciences. Iranian Journal of Medical Eduction. 13: 629-641.
Kamarino, P. (2002). Attitudes and approaches in a school administrator training program toward preparing administrators to promote emotional intelligence in schools (Doctoral dissertation, Rutgers University).
Kihlstrom, J.F., & Cantor, N. (2000). Social Intelligence. In R.J. Sternberg (ed.) Handbook of Intelligence (2nd Ed.). New York: Cambridge University Press
Kolachina, A. (2014), Impact of Emotional Intelligence on Academic Achievements of Expatriate College Students in Dubai, International Journal of Social Science and Humanities Research, Vol. 2, Issue 2, 97-103
Low, G. R. & Nelson, D. B. (2006, October 18 – 21). Emotional Intelligence and college success: A research-based assessment and intervention. Paper presented at the 39th Annual Conference of the College Reading and Learning Association and the 25th AnnualConference of College Academic Support Programs, Austin, Texas. Retrieved January 5, 2019, from Articles/Article_files/EI_and_College_Success-2006_cederpaper.pdf
Maizatul Akmal Mohd Mohzan, Norhaslinda Hassan, & Norhafizah Abd Halil (2013), Procedia - Social and Behavioral Sciences, 90, Published by Elsevier Ltd, pp: 303 – 312.
Maraichelvi, A & Rajan,S. (2013), The Relationship between Emotional Intelligence and the Academic Performance among Final Year under Graduates, Universal Journal of Psychology 1(2): 41-45.
Mayer, J. D, & Salovey, P. (1997). What is emotional intelligence? In P. Salovey and D. J Sluyter (Eds.), Emotional development and emotional intelligence. New York: Basic Books.
Nasir, M & Rehana Masrur, R. (2010). An Exploration of Emotional Intelligence of the Students of IIUI in Relation to Gender, Age and Academic Achievement, Bulletin of Education and Research, Vol. 32, No.1, 37-51
Natalie L. Shipley, Mary Jo Jackson, & Sharon Larisa Segrest (2012). The effects of emotional intelligence, age, work experience, and academic performance, Research in Higher Education Journal, Vol. 1, Issue 1, 1-18
Ramirez J., Gudi, A., Griffin, T., & Sherbert, E. (2016). Students’ perceptions of the Role of Emotional Intelligence in College Success: A Phenomenological Study. International Journal of Business Marketing and Management (IJBMM).  Vol 1 (3), 58-78.
Rubin, A., & Babbie, E. (2001). Research methods for social work (4th Ed.) Belmont, CA: Wadsworth/Thompson Learning.
Salovey, P., Brackett, M.A., & Mayer, J.D (2004). Emotional Intelligence:  Key Readings on the Mayer and Salovey Model. NY: Dude Publishing, 5. 
Salvia, J., & Ysseldyke, (2000). I.E. Assessment (8 Ed.).Boston: Houghton-Mifflin.
Smith. J.A., flowers, P., & Larkin, M. (2009). Interpretative Phenomenological Analysis: Theory. Methods, and Research. Thousand Oaks, CA: Sage.
Sobal J. (2001). Sample Extensiveness in Qualitative Nutrition Education Research. Journal of Nutrition Education 33(4), 184–192.