Original Research
Mohammad Mokhtari; Seyyed Morteza Ghayoor; Behzad Hassannezhad Kashani
Volume 5, Issue 12 , December 2018, Pages 905-922
Abstract
By investigating the human life and its evolutions, it can be conceived that human, from the beginning of creature, has attempted to prepare a suitable clothes for himself. The history shows that all divine religions, particularly Islam, have paid a special attention to the human covering as a natural ...
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By investigating the human life and its evolutions, it can be conceived that human, from the beginning of creature, has attempted to prepare a suitable clothes for himself. The history shows that all divine religions, particularly Islam, have paid a special attention to the human covering as a natural need and value. Accordingly, covering issue and Islamic clothing is the core problem of this research. The current study aims to investigate the factors affecting the purchase decision of Islamic clothing by the mediating role of word of mouth. This is a survey research using 5-points Likert scale to collect research data. The reliability of the research tool was acknowledged by Cronbach alpha and its validity was confirmed using face and content validity. The population of the research is the female residents of Mashhad, Iran. The sample size is 384, calculated by the Cochran’s formula, which was surveyed by the convenience non-probability sampling method. Structural Equation Modeling was used for the data analysis and testing the research hypotheses by applying SMART-PLs and SPSS software. Research findings showed that customer trust and satisfaction have positive and significant effects on customer purchase decision. In addition, customer satisfaction and trust influence the customer purchase decision indirectly by the mediating role of word of mouth. It was also found that the word of mouth has a positive and significant effect on purchase decision. It should be noted that customer satisfaction is more influential than customer trust in affecting the word of mouth leading to customer purchase decision.
Original Research
Omkar Dastane; Muhammad Ifwan Bin Md Jalal; Karthik Selvaraj
Volume 5, Issue 12 , December 2018, Pages 923-954
Abstract
The research goal is to fill the current research gap by determining the service factors that influence M-commerce Apps customer satisfaction and loyalty in Malaysia by adopting e-service quality (e-SQ) model and relationship quality theories in the context of mobile commerce apps. A framework proposed ...
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The research goal is to fill the current research gap by determining the service factors that influence M-commerce Apps customer satisfaction and loyalty in Malaysia by adopting e-service quality (e-SQ) model and relationship quality theories in the context of mobile commerce apps. A framework proposed by Zeithaml, et al., (2005) for e-service quality (e-SQ) and its extension is used to study the influence of service quality on customer satisfaction and loyalty in the context of M-commerce. The data is collected through administered online survey with sample of 152 respondent selected using convenience sampling in order to test the hypotheses of the proposed framework model. Confirmatory factor analysis (CFA), Structural Equation Modelling (SEM) as well as path analysis is carried out using AMOS 22. The results of this study show that, out of all service quality elements, only fulfilment has the highest significant influence on customer satisfaction, while privacy has the highest significant impact on customer loyalty. This also mean, adopting e-SQ model as it is for mobile businesses can be erroneous. This research is useful and has important implication for marketers, businesses that are looking to improve M-Commerce by understanding customer satisfaction and customer loyalty in relation with e-SQ among Malaysian working professionals. Academically, it uncovers need to investigate service quality factors specifically for mobile businesses.
Original Research
Ma Qiaoxin; L Liswandi
Volume 5, Issue 12 , December 2018, Pages 955-965
Abstract
This study is carried out to analyze cultural diversity factors influencing employee satisfaction in a joint venture electric power company operating in Indonesia. Quantitative research method is used to process this research, and collects and analyzes data base on questionnaire. The respondents of questionnaire ...
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This study is carried out to analyze cultural diversity factors influencing employee satisfaction in a joint venture electric power company operating in Indonesia. Quantitative research method is used to process this research, and collects and analyzes data base on questionnaire. The respondents of questionnaire are distributed in the company. The number of respondents are 100 persons which are employees of the company gathered by convenience method of non-probability sampling techniques for sampling design. Based on the output of SPSS 16.0 multiple regressions analysis, this research found religion, language and age have significant influence on employee satisfaction, while gender has no significant influence on employee satisfaction in the company. The result of this study is expected to help company have a better understanding on cultural diversity in an organization and cope with it.
Original Research
Ugwu Kelechi Enyinna; Mary Kekeocha; Oluchi Ebere Chukwu
Volume 5, Issue 12 , December 2018, Pages 966-985
Abstract
This study examined the impact of work-family conflict on career advancement of female professionals in Commercial Banks of Ebonyi State, Nigeria. This study adopted correlation survey design to test the relationship between the independent and dependent variables. The total population of study ...
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This study examined the impact of work-family conflict on career advancement of female professionals in Commercial Banks of Ebonyi State, Nigeria. This study adopted correlation survey design to test the relationship between the independent and dependent variables. The total population of study comprised of 84 female staff of the following organizations: First Bank, United Bank for Africa, Access Bank and Fidelity Bank. The target population of the study comprised of female workers of the selected organizations. The study hypothesis was statistically tested and analyzed using Pearson Product Moment Correlation. Findings showed that, there exists a significant positive relationship between work-family conflict (family obligation) and career advancement of female professionals. The following recommendations are made; banks are advised to introduce career breaks to support women with family responsibilities balance work and family roles; organizations need to introduce flexible working environment to nursing mothers to enable them manage effectively family responsibilities and career roles.
Original Research
Mohammad Kasyaani; Massoud Dehghani; Roghayeh Eyvaz Naveh Si
Volume 5, Issue 12 , December 2018, Pages 986-1005
Abstract
The purpose of this study was to investigate the effect of audit quality and debt financing on earnings management. In this research, the quality of audit and debt financing is considered as an independent variable and profit management as an associated variable. The criteria for measuring the audit ...
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The purpose of this study was to investigate the effect of audit quality and debt financing on earnings management. In this research, the quality of audit and debt financing is considered as an independent variable and profit management as an associated variable. The criteria for measuring the audit quality of the auditor's tenure, the size of the audit firm, the auditor's specialty, and the independence of the auditor are to measure the financing of both short-term financing (short-term debt to total assets) and long-term debt financing (Long-term debt to total assets). Also, for measuring earnings management as a dependent variable, the modified Jones model was used. The spatial domain of the research includes companies admitted to the Tehran Stock Exchange and the realm of time from the beginning of 2010 to 2016, totally due to the restrictions imposed, 134 companies were selected as samples. Testing the research hypotheses using aggregated least squares regression showed that none of the audit quality criteria studied in this research and debt financing had any effect on the management of profit.
Original Research
Faouzia Mida; Imed Zaiem
Volume 5, Issue 12 , December 2018, Pages 1006-1024
Abstract
This paper attempts to propose Tunisian consumers' profile pre-occupied by ecology through the analysis of sociodemographics variables (such as age, sex, and occupation, level of education, revenue and place of residence) and psychographics variables (such as perceived consumer effectiveness, liberal ...
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This paper attempts to propose Tunisian consumers' profile pre-occupied by ecology through the analysis of sociodemographics variables (such as age, sex, and occupation, level of education, revenue and place of residence) and psychographics variables (such as perceived consumer effectiveness, liberal political orientation and behavioral spiritual commitment). To meet this end, we conducted a questionnaire survey next to 300 individuals. The results of the analysis of correlations indicated that the demographics variables age and occupation were significantly correlated with ecological behavior. Also, results show that all of the psychographics variables were significantly correlated with ecological behavior.
