Document Type : Original Research


1 Raffles University Iskandar, Johor Bahru, Johor, Malaysia

2 Universiti Teknologi Malaysia, Johor Bahru, Johor, Malaysia


The aim of the present study was to examine the relationship between emotional intelligence and job satisfaction among teachers. Dimension of emotional intelligence like emotional self-awareness, emotional expression, using emotions, understanding emotions, emotional self-management, and emotional management of others in relation to job satisfaction. Pearson correlation and multiple regression analyses were used to test the hypothesis. Findings reported that emotional intelligence has a significant and positive relationship with job satisfaction among teachers. Only emotional self-awareness and emotional management of others influence emotional intelligence on job satisfaction among teachers.   


Abdulazim, G., Sayed, E., Ghada, M., and Mohammed, I. (2011). Impact of Emotional Intelligence and Gender on Job Satisfaction among Egyptioan Government Sector Employees. Current Research Journal of Social Sciences, 3(1), 22-27.
Afzaal, H.S. and Taha, A. (2013). An Investigation of Relationship among Emotional Intelligence, Organizational Commitment and Job Satisfaction: Evidence from Academic in Brunei Darussalam. International Business Research, 6(3), 217-228.
Ang, J. and Soh, P.H. (1997). User Information Satisfaction, Job Satisfaction and Computer Background: An Exploratory Study. Information & Management, 32, 255-266.
Bracket, M.A., Palomera, R., Mojsa-Kaja, J., Reyes, M.G., and Salovey, P. (2010). Emotion Regulation Ability, Burnout, and Job Satisfaction Among British Secondary-School Teachers. Psychology in the Schools, 47(4), 406-417.
Buitendach, J.H. and Rothmann, S. (2009). The Validation of the Minnesota Job Satisfaction Questionnaire in Selected Organisations in South Africa. SA Journal of Human Resource Management, 7(1), 1-8.
Carmeli, A. (2003). The Relationship between Emotional Intelligence and Work Attitudes, Behavior and Outcomes: An Examination among Senior Managers. Journal of Managerial Psychology, 18(8), 788-813.
Ciarrochi, Chan, Caputi and Roberts (2001). Measuring emotional intelligence in Ciarrochi, Forgas, and Mayer (2001). Emotional intelligence in everyday life: a scientific inquiry. 98-132. Phidalephia, Psychology Press.
Daus, C.S. and Ashkanasy, N.M. (2005). The case for the ability based model of emotional intelligence in organization behavior. Journal of Organizational Behavior, 26(4), 453-466.
Dong, Q. and Howard, T. (2006). Emotional Intelligence, Trust and Job Satisfaction. Competition Forum, 4(2), 381-388.
Employees’ Organization Commitment in Malaysia. Mediterranean Journal of Social Sciences, 6 (1), 377-381.
Farzana, S.H., Zakkariya, K.A., and Muhammad, A. (2012). An emotional intelligence approach to service orientation in banking sector. International Journal of Social
Gardner, L. (2005). Emotional Intelligence and Occupational Stress. PhD Thesis: Swinburne University.
Gignac, G.E. (2008). Genos Emotional Intelligence Inventory: Technical Manual. Sydney, NSW. Genos Press.
Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
Guleryuz, G., Guney, S., Aydin, E.M. and Asan, O. (2008). The mediating effect of job satisfaction between emotional intelligence and organizational commitment of nurses: A questionnaire survey. International Journal of Nursing Studies, 45, 1625-1635.
Kafetsios, K. and Zampetakis, L.A. (2008). Emotional intelligence and job satisfaction: testing the mediatory role of positive and negative affect at work. Personality and Individual Differences, 44, 712-722.
Laila, M. and Shehla, A. (2011). Emotional intelligence determining work attitudes and outcomes of university teachers: Evidence from Pakistan. Interdisciplinary Journal Of Contemporary Research in Business, 2(10), 240-259.
Long, C.S, & Tan, O.K, (2015), The Effect of Leaders’ Emotional Intelligence on
Long, C.S, Shanmugam, C.S & Yusoff, R.M (2014). Attaining Organizational Commitment Through Leaders’ Emotional Intelligence: A case Study in Malaysia. World Applied Science Journal, 32(7), 1284-1288.
Nahid, N.A. (2012). Teachers: emotional intelligence, job satisfaction, and organizational commitment. Journal of Workplace Learning, 24(2), 256-269. 
Psilopanagioti, A., Anagnostopoulos, F., Mourtou, E., and Niakas, D. (2012). Emotional Intelligence, Emotional Labor, and Job Satisfaction among Physicians in Greece. BMC Health Services Research available at
Saddam, H.R. (2010). Emotional intelligence and stress: An analytical study of Pakistan banks. International Journal of Trade, Economic and Finance, 1(2), 194-199.
Schutte, N.S., Malouff, J.M., Hall, L.E., Haggerty, D.J., Cooper, J.T., Golden, C.J., and Dornheim, L. (1998). Developmet and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-177.
Science Tomorrow, 1(4), 1-7Gardner, L. (2005). Emotional Intelligence and Occupational Stress. PhD Thesis: Swinburne University.
Soleiman, Y-J. and Fatemah, L-G. (2012). Teachers’ emotional intelligence and its relationship with job satisfaction. Advances in Education, 1(1), 4-9.
Sy, T., Tram, S. and O’Hara, L.A. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of Vocational Behavior, 68, 461-473.
Wong, C-S., and Law, K.S. (2002). The Effects of Leader and Follower Emotional Intelligence on Performance and Attitude: An Exploratory Study. The Leadership Quarterly, 13, 243-274.
Zakieh, S., Ameli, F., and Mahmood, A.L. (2013). The Effect of Labor’s Emotional Intelligence on Their Job Satisfaction, Job Performance and Commitment. Iranian Journal of Management Studies, 6(1), 27-43.