Volume 11 (2024)
Volume 10 (2023)
Volume 9 (2022)
Volume 8 (2021)
Volume 7 (2020)
Volume 6 (2019)
Volume 5 (2018)
Volume 4 (2017)
Volume 3 (2016)
Volume 2 (2015)
Volume 1 (2014)
Impact of Service Quality Dimensions on Internet Banking Adoption, Satisfaction and Patronage

Hema Raviadaran; Omkar Dastane; Muhamad Yusnorizam Ma’arif; Nurhizam Safie Mohd Satar

Volume 6, Issue 10 , October 2019, , Pages 709-730

Abstract
  Banking, a demand-driven industry is vastly growing to date by consistently expanding its client network via internet banking. The rendered service quality by banks has nevertheless been the essential tool for attracting prospective customers. Although, impact of service quality on satisfaction and patronage ...  Read More

Electronic Banking; a New Strategy to Create Customers’ Loyalty to Investment and Its Impact on Economic Initiatives

Hamid Sadeghi Rad; Ali Rasoulian; Mahmoud Mirzaei; Abbas Sharifipour

Volume 4, Issue 4 , April 2017, , Pages 431-442

Abstract
  With technology development and the market conditions getting more competitive in different production and service sectors, loyal customer is considered as main capital of every organization. The expansion of internet global network has brought many benefits to all organizations including banks which ...  Read More