Volume 11 (2024)
Volume 10 (2023)
Volume 9 (2022)
Volume 8 (2021)
Volume 7 (2020)
Volume 6 (2019)
Volume 5 (2018)
Volume 4 (2017)
Volume 3 (2016)
Volume 2 (2015)
Volume 1 (2014)
Management
Customers’ Emotions towards Digikala Online Retail Services during COVID Pandemic: A Twitter Dataset Based Analysis

Nasim Bagheripour Salamat; Maryam Pournasir Roudbaneh

Volume 8, Issue 9 , September 2021, , Pages 668-683

https://doi.org/10.5281/zenodo.5854892

Abstract
  The main purpose of this research is to identify the concerns of Digikala's online customers during Corona Crisis, which has been discussed and shared among Twitter users. This study collects hashtag-based tweets related to digital goods that cover the 2020 period. To analyze the tweets, text analytical ...  Read More