Role of Workplace Spirituality: Personality Traits and Counterproductive Workplace Behaviors in Banking Sector

Qaisar Iqbal; Siti Hasnah Hassan

Volume 3, Issue 12 , December 2016, , Pages 806-821

  This research has examined moderating role of workplace spirituality with five traits of personality and counterproductive work behaviors. Researchers have growing trend to enhance understanding of workplace spirituality. Corporate environment has also realized significance of workplace spirituality. ...  Read More

A Gender-Based Approach: Service Quality and Customer’s Loyalty

Qaisar Iqbal; Basheer Ahmad; Adeel Nasim

Volume 3, Issue 12 , December 2016, , Pages 822-836

  This study explores moderating role of branch managers as gender on the service quality and customer’s loyalty in Private Banks of Pakistan. This study seeks additional insights through comparison of the strength of influence of gender as male and female. Data was collected using convenient sampling ...  Read More

Job-Crafting and Organizational Commitment: Person-Job Fit as Moderator in Banking Sector of Pakistan

Qaisar Iqbal

Volume 3, Issue 12 , December 2016, , Pages 837-851

  There is intense pressure over organizations to survive in the ever-changing world of competition. Human resource is a prime factor that has no alternative and substitute. Success of any organization is highly dependent upon quality of human resource. This study investigates inter play of job crafting ...  Read More

Organizational Politics, Transformational Leadership and Neglect in Banking Sector

Qaisar Iqbal

Volume 3, Issue 10 , October 2016, , Pages 609-622

  This study examined the influence of perception of organizational politics on negligent behavior of employees in banking sector. The aim of this study was to determine the relationship between perception of organizational politics and negligent behavior and investigate interaction effect of transformational ...  Read More

Service Quality about Health Sector of UK and Pakistan: A Comparative Study

Qaisar Iqbal; Siti Hasnah Binti Hassan

Volume 3, Issue 9 , September 2016, , Pages 473-485

  The aim of this study is to determine mean comparison and identify similarities for all five dimensions of service quality between public hospitals in London city, UK and private hospitals in Attock city of Pakistan on the basis of patient’s perception. Data was collected from patients through ...  Read More

Preferential Treatment: An Empirical Study in Education Sector of Pakistan

Qaisar Iqbal

Volume 3, Issue 9 , September 2016, , Pages 486-497

  This paper aims to investigate impact of preferential treatment (Nepotism and favoritism) on job satisfaction and turnover intentions of employees. Using convenient sampling technique, data was collected from 200 academic staff of various private universities through self-administered questionnaire. ...  Read More