Asghar Naseri; Ehsan Razminia
Volume 4, Issue 6 , June 2017, , Pages 667-674
Abstract
Today, knowledge of ergonomics is viewed as an effective factor of individual and organizational productivity and performance. The purpose of the present research is to determine the relationship between knowledge of ergonomics and effective factors of labor productivity in Pars Special Economic Energy ...
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Today, knowledge of ergonomics is viewed as an effective factor of individual and organizational productivity and performance. The purpose of the present research is to determine the relationship between knowledge of ergonomics and effective factors of labor productivity in Pars Special Economic Energy Zone, site 2, and Iranian PetroPaydar Company. This is a correlation study. Research statistical population included employees of the two aforementioned (N=244). 96 individuals were selected as research sample through using simple random sampling method. Data were collected through using a five-point Likert scale (from extremely low to extremely high) questionnaire consisting of three demographic, ergonomic, and productivity divisions. Data of research samples were gathered using self-response method and analyzed through descriptive statistical indicators and Chi- square test. Research findings show that there is a significant relationship between ergonomics and productivity; further, staffs’ highest mean scores were assigned to the clarity and role recognition (73.73), and ability (59.54) components. According to the obtained results, it is concluded that increasing labor productivity requires higher knowledge of ergonomics.
Ehsan Razminia; Samira Mirsardoo; Somayeh Shabani; Hadi Shafiee
Volume 3, Issue 3 , March 2016, , Pages 202-210
Abstract
Caring customer opinions and paying attention to its beliefs not only leads to organization attachment, but also causes the customer feels a component of the organization; therefore, such satisfaction may also be the key to bank achievement. Thus, the objective of the present research is to study ...
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Caring customer opinions and paying attention to its beliefs not only leads to organization attachment, but also causes the customer feels a component of the organization; therefore, such satisfaction may also be the key to bank achievement. Thus, the objective of the present research is to study the relationship between quality of service dimensions and customer satisfaction in different branches of Saderat Bank in Shiraz. This is an applied research in term of objective and is a survey in term of data collection. Data were collected through using questionnaire. Moreover, variables’ reliability was examined using Cronbach alpha coefficient. Data analysis and research hypothesis testing were conducted using SPSS software and t-student and binominal tests. Research findings indicate that all quality of service dimensions (quality of Service, customer accessibility, service characteristic/feature, and considering customer complaints) influence customer satisfaction in Saderat Bank branches.
Hadi Shafiee; Ehsan Razminia; Narjes Khatun Zeymaran
Volume 3, Issue 2 , February 2016, , Pages 160-165
Abstract
Nowadays, for surviving in the dynamic and complicated environment, it is required for organizations to have agility and flexibility in which the main factor is organizational structure which is the principal force of change. It is a framework for all organizational decisions and processes and influence ...
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Nowadays, for surviving in the dynamic and complicated environment, it is required for organizations to have agility and flexibility in which the main factor is organizational structure which is the principal force of change. It is a framework for all organizational decisions and processes and influence the performance improvement and productivity increase. The purpose of this research is ranking the organizational structures factors which are effective on Personnel performance. This is applied and survey research which its statistical population consists of employees of Karafarin and Parsian insurance companies. Convenience sampling method were used to collect research data. Analyzing, the research data, the Pearson and Friedman Tests were applied. The results showed that formality is the most effective factor and complexity is the least effective factor on personnel performance.
