Author = Ng’ang’a. K, Wanjiku
Number of Articles: 1
The Mediating Effect of Perceived Value on the Relationship between Service Encounter Quality and Satisfaction: Evidence from Luxury Town Hotels in Kenya

Volume 7, Issue 1, January 2020, Pages 1-19

Wanjiku Ng’ang’a. K; Justus M. Munyoki; Francis Kibera; Ganesh P. Pokhariyal

International Journal of Management, Accounting and Economics

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