Original Research
Identifying Effective Indicators in the Assessment of Organizational Readiness for Accepting Social CRM

Sajjad Shokohyar; Ruhollah Tavallaee; Khadijeh Keramatnia

Volume 3, Issue 2 , February 2016, Pages 85-104

Abstract
  The main objective of this study is to provide a model for assessing organizational readiness for accepting social customer relationship management (SCRM). The dilemma, the organizations are faced with is that they go ahead directly toward the preparation and implementation of new technologies, especially ...  Read More

Original Research
Exploring the Relationship between Applying Information Technology and Achieving Organizational Excellence in State Banks

Naseh Rookhandeh; Kumars Ahmadi

Volume 3, Issue 2 , February 2016, Pages 105-122

Abstract
  The present study aims to investigate the relationship between applying information technology and achieving organizational excellence in the state banks of the city of Marivan. The research model is taken from Martinez’s information technology and Peters and Waterman’s organizational excellence ...  Read More

Original Research
Estimation of Long-run Relationship between Crude Oil and US’ Dollar Value: A Cointegration Analysis

Davood Rahmanifard; Esmaeel Safarzadeh; Leila Zeinali

Volume 3, Issue 2 , February 2016, Pages 123-138

Abstract
  Crude oil price and US dollar value are the two critical economic variables influencing global economy. The purpose of this research is to study the sustained long-run relationship between these two variables. The fact that Crude oil price is determined in dollar and that oil price and dollar exchange ...  Read More

Original Research
Investigating the Relationship between Gini Coefficient of Income Strata and Financial Depth in Iran

Nooshin Karimi Alavijeh; Sayyed Abdolmajid Jalaee

Volume 3, Issue 2 , February 2016, Pages 139-146

Abstract
  Increasing financial depth is one of the main concerns of policy makers as a prerequisite for economic growth. And since poverty is one of the most important economic and social complications as well as a barrier for reaching financial development, this study tries to investigate the effects of the Gini ...  Read More

Original Research
Relationship between Capital Structure and Economic Performance Separated by Ownership in Listed Companies in Tehran Stock Exchange

Mostafa Hosseinzadeh; Saeid Valadbeigi; Amin Azizi; Sanam Bakhtiarnezhad

Volume 3, Issue 2 , February 2016, Pages 147-159

Abstract
  The main purpose of this research is to study the relationship between capital structure and firms’ economic performance separated by ownership. This study measures capital structure by company’s total liabilities and total assets; and economic performance and ownership structure are weighted ...  Read More

Original Research
Investigating the Relationship between Organizational Structure Factors and Personnel Performance

Hadi Shafiee; Ehsan Razminia; Narjes Khatun Zeymaran

Volume 3, Issue 2 , February 2016, Pages 160-165

Abstract
  Nowadays, for surviving in the dynamic and complicated environment, it is required for organizations to have agility and flexibility in which the main factor is organizational structure which is the principal force of change. It is a framework for all organizational decisions and processes and influence ...  Read More