Original Research
Designing a Model of Effective Development Factors of E-Government Services in Iranian Ministries

Hamidreza Rezaei Kelidbari; Nasim Alizadeh

Volume 4, Issue 4 , April 2017, Pages 311-327

Abstract
  The purpose of this research is to design a model of effective development factors of e-government services in Iranian ministries. The present study tried to explore organizational and external factors in Iranian ministries (ministry of labor and social affairs, ministry of youth affairs and sports, ...  Read More

Case Study
Studying Short-Term and Long-Term Effects of OPEC Oil Basket Prices and Natural Gas on Liquefied Petroleum Gas (LPG) Traded on Energy Exchange of Iran

Zahra Shiri; Hamid Taghizadeh; Ramiar Refaei

Volume 4, Issue 4 , April 2017, Pages 328-347

Abstract
  In this paper, we examine the short-term and long-term effects of OPEC oil basket prices and natural gas on liquefied petroleum gas (LPG) traded on Energy Exchange of Iran. tests of convergence (integration) and causality of variables have been used for 2-year period, from May 22, 2014 to July 21, 2016. ...  Read More

Original Research
A Comparison between Financing Methods of Top Universities in Iran and the Globe

Mahla Sarmadi; Mohammad Esmaeil Ezazi; Habibullah Salarzehi

Volume 4, Issue 4 , April 2017, Pages 348-366

Abstract
  The fundamental determinant of developed societies in the present evolving world is how knowledge, education, research, as well as efficient workforce status are acquired. In this regard, the dominant and advantageous contribution of all natural, economic, and strategic resources and factors is substituted ...  Read More

Case Study
Assessing the Quality of Applied Services in Mobile Customer Relationship Management: Case Study of Banking Informatics Corporations in Iran

Seyed Hossein Siadat; Sara Shafahi

Volume 4, Issue 4 , April 2017, Pages 367-378

Abstract
  Today’s organizations need to promote profitability, reduce costs, increase market share, increase customers’ satisfaction and other cases that cause to increase validity and create value and meet organizational strategy, while reducing risks and costs in order to gain values and innovation ...  Read More

Original Research
Reinvestigating Key Factors of Customer Satisfaction Affecting Customer Retention for Fast Food Industry

Omkar Dastane; Intan Fazlin

Volume 4, Issue 4 , April 2017, Pages 379-400

Abstract
  It is an undisputed fact that the cost of Customer Retention is far lesser than that of acquiring fresh ones. Customer satisfaction is undoubtedly one of the strong factors ensuring customer retention. Several researches have been done in the past to identify factors influencing customer satisfaction ...  Read More

Original Research
Comparative Analysis of Financial Performance between Islamic and Conventional Bank in Indonesia

P Purwanto; Raeny Tri Juliani

Volume 4, Issue 4 , April 2017, Pages 401-430

Abstract
  The objective of this research is to compare the financial performance between Islamic and conventional bank in Indonesia in the period of 2006 – 2014 by using financial ratios. Financial ratios that are used consist of capital adequacy ratio (CAR), loan to deposit ratio (LDR), non performing loan ...  Read More

Original Research
Electronic Banking; a New Strategy to Create Customers’ Loyalty to Investment and Its Impact on Economic Initiatives

Hamid Sadeghi Rad; Ali Rasoulian; Mahmoud Mirzaei; Abbas Sharifipour

Volume 4, Issue 4 , April 2017, Pages 431-442

Abstract
  With technology development and the market conditions getting more competitive in different production and service sectors, loyal customer is considered as main capital of every organization. The expansion of internet global network has brought many benefits to all organizations including banks which ...  Read More