Has Mobile Payment Finally Live Up to Its Expectation in Replacing Cash and Credit?

Document Type: Conceptual Paper

Authors

Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia

Abstract

The purpose of this paper is to study whether mobile payment is a better payment method compared to cash and credit. Mobile payment is an innovative way of paying our bill using our mobile devices. However, it has failed to live up to its expectation when it first introduced to the market decades ago with various of impeding factors like cost, complexity, lack of trust from the consumers as well as limited network externalities. Today, with the advance of technology, consumers’ demand for a faster and convenient payment method as well as the implementation of many merchants or companies, mobile payment is starting to replace conventional payment method. As a whole, this research paper concludes that mobile payment is going to replace cash and credit and to be successful globally in the near future.

Keywords


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