Talent Management and Performance of Selected Commercial Banks in Owerri, Imo State, Nigeria

Document Type: Original Research

Authors

1 Department of Management Technology, School of Management Technology Federal University of Technology of Technology, PMB 1526, Owerri, Imo State, Nigeria

2 Department of Business Administration, Faculty of Management Sciences, Nnamdi Azikiwe University Awka, Anambra State, Nigeria

Abstract

This study investigates the extent of the relationship between Talent Management and Performance of Selected Commercial Banks in Owerri, Imo State, Nigeria. The survey research design was adopted and primary data was collected through a questionnaire. The target population of the study includes the members of staff of Access Bank and Fidelity Bank Plc, Owerri, Nigeria, with staff strength of 100 and 83 respectively, giving a total population size of one hundred and eighty (183). Also, the research hypothesis was tested using Multiple Regression with the aid of SPSS package. The result of hypothesis which stated that, there is no significant relationship between Talent Management (employee personal attributes) and Organization Performance (competitiveness) was rejected at 5% level of significance. The result therefore established that, there is a significant relationship between Talent Management and Organizational Performance. This study recommends that organizations should assist employees in the process of Talent Development programmes by adopting a work-based learning programme and technique as the best and the most effective in improving employee incompetency and performance. Again, Organization should create opportunities for manpower training so as to give every employee equal opportunity for career growth and development.

Keywords


Abara,  I. O. C. (2015).  Introductory Framework for Research Report Writing.  A paper presented at a workshop at Nnamdi Azikiwe University, Awka, March 18-20.
Ackland,  L. (2015). Performance Management and Talent Management: An introduction, Retrieved  from: http:// www.nga.net.
Alice, W. K.., Hazel, G., &  Namusonge,  G. S. (2014). Role of Talent Management on Employees Retention in Kenya: A Survey of State Corporations in Kenya, Empirical Review. International Journal of Science and Research (IJSR), 3(2), 415-42.
Armstrong, M. (2009).  Armstrong’s Handbook of Human Resource Management Practice (11th ed.).  London, UK, Philadelphia, USA: Kogan Page.
Auranzeb, N., & Bhutto, S. A. (2016).  Influence of Talent Management in Enhancing Organizational Performance Evidence from Service Sector Companies in Pakistan. Industrial Engineering Letters, 6(6), 50-55.
Balyan, V. S. (2012). Literature Review on Employees Performance.
Barney,  J. B. (1991).  Firm Resources and Sustained Competitive Advantage, Journal of Management, 17(1),  99- 120.
Barney, J. B., & Hesterly, W. S. (2008). Strategic Management and Competitive Advantage Concepts and Cases. Pearson Prentice Hall Inc.
Bayyurt, N., & Rizul, S. (2015).  Impact of Talent Management on Perceived Organizational Effectiveness Using Selected Organizations in Lahore. Pakistan, Research Journal of Business and Management, 2(4).
Bernardine, H. J. (2010). Human Resource Management: An Experimental Approach, 5th ed., New York: McGraw-Hill.
Bohlander, S. (2007). Human Resource Management, International; Student Edition. USA: Thomson Higher Education.
Byars, L. L., & Rue, L. W. (2008). Human Resource Management (9th ed.). New York: McGraw-Hill/ Irwin, 2008.
Cappelli, P. (2008).  “Talent Management for the Twenty‚ÄźFirst Century”.  Harvard Business Review, 86, 74–81.
Census Bureau of Labor Statistics, C.B.S.(2011). Current Population Survey Report in US, 2011, retrieved from: http://www.bls.gov/cps/earnings.htm#education
Chambers, E.G., Handfield-Jones, H., Hankin, S. M., & Michaels, E.G. (1998). Win the War for Top Talent Workforce, retrieved from http://www.workforce.com/ archive/article/21/96/56_printer.php
Chan,  J.K.L., &  Baum, T. (2007).  Motivation Factors of Ecotourists in Ecolodge Commodation: The Push and Pull Factors,  Asia Pacific Journal of Tourism Research,12 (4), 349–364.
Chang, H, H. (2006). Development of Performance Measurement Systems in Quality Management Organizations,  The Service Industries Journal, 26 (7), 765–786.
Chartered Institute of Professional Development, C.I.P.D (2013). Talent Management Overview, retrieved from : www.cipd.co.uk/talent.
Collings, D.G., & Mellahi, K. (2009). “Strategic Talent Management: A Review and Research Agenda”,  Human Resource Management Review, 19 (14), 304–313.
Compensation and Benefits Report, C.B.R (2003).  Pay Plan Challenges: What’s Working Now. Human Resource Focus, May, 12.
Corporate Leadership Council, C.L.C.(2004).  Driving Performance and Retention through Employee Engagement: Executive Summary. Retrieved from http://www. corporateleadershipcouncil.com/CLC/1,1283.
Cronbach, L. J. (1970).  Essentials of Psychological Testing (3rd ed.).
Echols, M. (2015). Winning the Turnover War. Retrieved on 20th July 2015 from: http//: www.talentmgt.com
Economic Times, E.T (2009). “Face-Book Use Cuts Productivity at Work,”.  Retrieved on July 29, 2015 from:  http://economictimes.indiatimes.com/tech/internet/Facebook.
Ellen, A. E., Elisa, J. V., & Stewart, I.D. (2001).  “Effects of Perceived Discrimination on Job Satisfaction, Organizational Commitment, Organizational Citizenship Behavior, and Grievances,”. Human Resource Development Quarterly, 12, 53-72.
Employee Benefit News, E.B.N (2006).  “Pay, Benefits Top List of Satisfaction Generators”, 1.
Fegley, S. (2006). Talent Management Survey Report,  Society for Human Resources Management (SHRM).  Retrieved on July 18, 2015, from http://www.shrm.org
Gaylard, M., Sutherland, M., & Viedge, C. (2005).  The Factors Perceived to Influence the Retention of Information Technology Workers.  South African Journal of Business Management, 36 (3), 87-97, 2005.
Griffeth, R. W., Hom, P. W., & Gaertner,  S. (2000).  A meta-analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium. Journal of Management, vol. 26(3), 463-488.
Griffith, J. (2003). Balanced Scorecard Use in New Zealand Government Departments and Grown Entities. Australian Journal of Public Administration, 62 (4), 70-79, 2003.
Jennifer, K. L. C., & Quah, W. B. (2012).  Start-up Factors for Small and Medium-sized Accommodation Businesses in Sabah, Malaysia: Push and Pull Factors. Asia Pacific Journal of Tourism Research, 17 (1), 2012.
Joo, B. K., & Mclean, G. N. (2006). “Best Employer Studies: A conceptual Model from a Literature Review and Case Study”.  Human Resource Development Review, 5.
Kaplan, R., & Norton, D. (2001). Transforming the Balanced Scorecard from Performance Measurement to Strategic Management. Accounting Horizons (March), 87-104.
Kehinde, J. S. (2012). Talent Management: Effect on Organizational Performance, Journal of Management Research, 4 (2).
Keoye, K. N.(2014). Examining the Effect of Talent Management on Organizational Performance: A case of Comply limited, Nakuru, Kenya. Master’s Thesis, Kenyatta University Kenya.
Key, E. (2003). Performance Evaluation Is The Most Important Case, "Dialogue", Idea. Human Resources, Istanbul, Turkey: Life Publishing.
Kristen, B. F., David, S., & Jared, S. (2009). “There’s No Whining in Human Resource, HR”, Human Resource Executive.
Lawrie, G., & Gobbold, I. (2004).Corporate Performance Management System in a Devolved United Kingdom Governmental Organization, A Case Study. International Journal of Productivity and Performance Measurement, 53 (4), 353-370.
Lebans,  M., & Euske, K. (2006). “A conceptual and operational delineation of performance”.
Levin, R., & Rosse, J. (2001).  “ Talent Flow: A Strategic Approach to Keeping Good Employees, Helping them Grow and Letting them go”,  San Francisco, CA: Jossey-Bass.
Lewis, R. E., & and Heckman, R. J. (2006). “Talent Management: A Critical Review”. Human Resource Management Review, 16, 139–154.
Lockwood, N. R. (2006).  Talent Management: Driver for Organization Success. Human Resources Magazine,  51 (6), 1-11.
Lyria,  R. K. (2013). Role of Talent Management on Organizational Performance in Companies Listed in Nairobi Security Exchange in Kenya: Literature Review.
Manning, G., & Curtis, K. (2009). The Art of Leadership (3rd ed.). New York, USA: McGraw-Hill International Edition.
Martel, L. (2002).  High Performers: How the Best Companies Find and Keep themSan Francisco, CA: Jossey-Bass.
Mathis, R. I., & Jackson, J. H. (2004).  Human Resource Management (10th ed.). Singapore: Thomson/ South-Western.
McCauley, C., & Wakefield, M. (2006). “Talent Management in the 21st Century: Help Your Company Find, Develop, and Keep Its Strongest Workers”. The Journal for Quality & Participation, 29, 4–7.
Mendes, F., & Stander, M. W. (2011).  Positive Organization. The Role of Leader Behavior in Work Engagement and Retention,  South African Journal of Industrial Psychology, 37 (1), 1-13.
Michelle, C. (2001). “Where Layoffs Are a Last Resort”. Business Week, October 08.
Miller, A. (2014). “Human Resource, Three Attributes to Look for in a Top Talent”. Retrieved on June 24, 2016 from: http://www.entreprenuer.com
Mitchell, H. (2002). Strategic Worth of Human Resources: Driving Organizational Performance. Universella, 1-7.
Mobley, W. (1982).  Employee Turnover: Causes, Consequences, and Control. Reading, MA: Addison-Wesley.
Moczydlowska, J. (2012). “Talent Management: Theory and Practice of Management: The Polish Experience”, International Journal of Business Management and Economic Research, 3, 432–438.
National Population Commission, N. P. C. (2009). “Priority Tables”, 01, Abuja.
Ntongo, S. (2007). The Impact of Talent Management Practices on Business Performance in Pretoria. Master’s Thesis, South Africa: University of Pretoria.
Olsen, R. (2000). Harnessing the Internet with Human Capital Management, Workspan, 43 (11), 24−27.
Onyeizugbe,  C. U. (2013). Practical Guide to Research Methodology in Management. Onitsha, Anambra State: Good Success Press.
Porter, M. E. (1996). What is Strategy, Published, November.
Project Management Institute ,  P. M. I. (2013). The Competitive Advantage of Effective Talent Management. PMI’s Pulse of the Profession TM.
Robbins, S. P., & Coulter, M. ( 2007).  Management (9th ed.). New Jersey: Pearson/ Prentice-Hall.
Robert, L. M., & John, H. J. (2014). Human Resource Management (10th ed.). Singapore: Thompson Learning and South-Western.
Sakineh,  H., Mehrdad, H. M., & Hasan, M. (2012). Relationship Between Talent Management and Organizational Success. International Research Journal of Applied and Basic Sciences, 3 (12), 2424-2430.
Saunders, M., Lewis, P., & Thornhill, A. (2007). Research Methods for Business Students, (4th ed.).  
Schramm, J. (2006).  Future Focus: Targeting Retention.  Human Resource Magazine, 51 (9).
Society for Human Resources Management, S.H.R.M (2006). Human Resources Glossary. Retrieved on July 20, 2012, from http://shrm.org/hrresources/hrglossary_published/t.asp
Spencer, D. G., &  Steers, R. M. (1981). Performance as a Moderator of the Job Satisfaction, and Employee Turnover: A Meta-Analytic Test of the Muchinsky Model. Journal of Applied Psychology, 511-514.
Stockley, D. (2007).  Talent Management Concept - Definition and Explanation. Retrieved on July 28, 2015, from: http://derekstockley.com.au/newsletters-05/020-talentmanagement html.
Tansley, C. (2011). Organization’s Talent Identification, International Business Journal vol. 625.
Towers, P. (2003).  Working Today: Understanding What Drives Employee Engagement. Retrieved on July 28, 2015,  from: http//: www.towersperrin.com
University of California San Francisco, U. C. S. F. (2014). Managing Diversity in the Work Place. Accessed on July 29, 2015 from: http://ucsfhr.ucsf.edu/index.php/ pubs/hrguidearticle/chapter-12-managing-diversity-in-the-workplace/
Vaiman, V., & Vance, C. M. (2008). Smart Talent Management: Building Knowledge Assets for Competitive Advantage. Edward Elgar Publishing Ltd.
Weihrich, H., & Koontz, H. (2005). Management: A Global Perspective,  New Delhi: Tat McGraw-Hill Publishing Company, Limited.
Wikstron, E., & Martin, J. (2012), Employee Development and Performance Culture in Organization. Journal of Management Research, 4(3).
Yukl, G. P. (1994).  Leadership in Organizations. New Jersey, USA, Englewood Cliffs: Prentice Hall.