International Journal of Management, Accounting and Economics

Monthly Publication

Current Issue

By Issue

By Author

By Subject

Author Index

Keyword Index

About Journal

Aims and Scope

Editorial Board

Publication Ethics

Indexing and Abstracting

Related Links

FAQ

Peer Review Process

Journal Metrics

News

Assessment of the Business Environment and Strategies for Developing Busıness Processes: the Case of Iran’s West Azarbaijan Province

Document Type : Case Study

Authors

1 Ph.D. Student and Academic Member of Maku Islamic Azad University, Maku, Iran

2 Assistant Professor, Allameh Khoyi Higher Education Institute, Khoy, Iran

3 Department of Economics, Gaziantep University, Gaziantep, Turkey

Abstract

Accurate, comprehensive and credible performance management systems, as one of the benchmarks of the development of organizations and communities, require the provision of specific infrastructures and requirements. The present study consists of a mixed approach of fuzzy hierarchy analysis and balanced scorecard to assess the business environment in the West Azarbaijan province of Iran. This research is applied in terms of purpose and has been prepared in terms of method with analytical and descriptive approach. Analytical Hierarchy Process Analysis (AHP) technique was used to measure the variables of the research and indicators are weighted by analyzing the fuzzy hierarchical process as well. Based on this, the growth and learning field with a priority weight of 0.467 is the most important and secondarily, the internal processes area with a priority weight of 0.277 is considered. The financial area with priority weight of 0.160 is considered important in the third order and finally the client area with a priority of 0.095 is considered.

Keywords

References
ahmadi, S. (2008). A Comparison of the Indicators of Business environment in Iran and the World. Tehran: Central Bank of Islamic Republic of Iran.
Bozorgi, V., & SABBAGHIAN, A. (2005). Globalization: Challenges and Opportunities. Tehran, Iran: Institute of Business Studies and Research.
Bremser, W., & Chung, Q. (2005). A Framework for Performance Measurement in the e-business Environment. Electronic Commerce Research and Applications, 4(4), 395-412.
Cardinaels, E., & Veen-Dirksb, P. (2010). Financial versus non-financial Information:The Impact of Information Organization and Presentation in a Balanced Scorecard. Accounting, Organizations and Society, 35(6), 565-578.
Chouchane, A., & Hanene, L. (2018). Impact of the use of Information and Communication Technologies on Business Performance: Tunisian Context-Application. Intenational Journal of Management and Information Technology, 13(1), 3261-3280.
Clinton, B., Webber, S., & Hassell, J. (2002). Implementing the Balanced Scorecard Using the Analytic Hierarchy Process. Management Accounting Quarterly, 3(3), 1-11.
Dargahi, H. (2005). The Role of Government in the Process of Industrial Development. Tehran, Iran: Institute of Scientific Publications of Sharif University of Technology.
Divandari, A., Nikookar, G., Nahavandian, M., & Aghazadeh, H. (2008). Market Orientation and Business Performance in Iran. Journal of Commercial Management, 1(1), 39-54.
EKHTIARI, S. (2013). Iran's Position in the 2014 Economic Liberalisation Index. Tehran: Ministry of Economic Affairs and Finance.
Fathi, S., & Safi, M. (2009). Use of Electronic Intermediates to Develop Business Processes. Quarterly Journal of Parks and Growth Centers, 5(19), 22-31.
Hanagi Zadeh, P., & Bakhshi, J. (2017). An Approach to Redefining Business Processes Based on Choosing the Best Strategic Solutions. Journal of Management Science of Iran, 2(7), 31-54.
Hashemi, H. (2006). Future and Business Environment. Quarterly Journal of Parks and Growth Centers, 2(7), 36-48.
Jafari Eskandari, M., Ali Ahmadi, A., Khaleghi, G., & Heidari, M. (2010). Assessing Iran's Industrial Business Environment in Supporting the Private Sector with Balanced Scorecard Approach. International Journal of Industrial Engineering and Production Management, 21(2), 37-52.
Krejcie, R., & Morgan, D. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30, 607-610.
Lee, A., Chen, W.-C., & Chang, C.-J. (2008). A Fuzzy AHP and BSC Approach for Evaluating Performance of IT Department in the Manufacturing Industry in Taiwan. Expert Systems with Applications, 34(1), 96-107.
Li, G., Yang, H., Sun, L., & Sohal, A. (2009). The Impact of IT Implementation on Supply Chain Integration and Performance. International Journal of Production Economics, 120(1), 125-138.
Milis, K., & Mercken, R. (2004). The Use of the Balanced Scorecard for the Evaluation of Information and Communication Technology projects. International Journal of Project Management, 22, 87-97.
Saroukhani, B. (2010). Research Methodology in Social Scences. Tehran, Iran: Institute of Humanities and Cultural Studies.
Stewart, R. (2008). A framework for the life cycle management of information Technology projects: ProjectIT. International Journal of Project Management, 26(2), 203-212.
Taghi Zadeh, H., & Tari, G. (2007). Graphic Pattern of Research Method in Human Sciences. Tehran, Iran: Hafiz Publications.
 
International Journal of Management, Accounting and Economics
Volume 6, Issue 12 - Serial Number 65
December 2019
Pages 913-925
Files
Share
How to cite
Statistics