ORIGINAL_ARTICLE
The Impact of E-Government on Organizational Agility: Case Study of Governmental Banks in Iran
The aim of this study was to investigate the relationship between E-government and agility in Marivan state-owned banks. The research methodology is survey and correlative. Through Cochran formula 120 employees of state-owned banks were selected. Classification sampling method was used to select staffs. To collect research literature library method was used and for gathering research data two questionnaires were used, E-government and organizational agility questionnaires. To measure questionnaires validity a group of experts' ideas were used. Also, KMO & Bartlett's test was used to determine questionnaire Validity. Result showed that validity of questionnaires is sufficient. For the reliability of study tools, Cronbach's alpha method was used which its value was 0.825 for the questionnaire of organizational agility and 0.798 for the questionnaire of E- government, indicating the questionnaires’ reliability. To analyze data Pearson correlation and liner regression test were performed .In addition confirmatory factor analysis was used to confirm research model. Research data were analyzed by SPSS and LISREL software's. Result shows that there is a significant relationship between e-government and organizational agility. Results indicated that G2G and G2E in E-government had the biggest impact on Banks agility.
https://www.ijmae.com/article_117730_67fbef480fc5612fc35f092036a1890d.pdf
2015-10-01
1141
1160
E-Government
Organizational Agility
Governmental Banks
Omar
Mahmoudi
omar.mahmoudi1363@gmail.com
1
Department of Management and Accounting, Payame Noor University (PNU), Marivan Branch, Iran
LEAD_AUTHOR
A.T.Kearney (2003): “Improving performance in the public sector”, The London School of Economics and Political science (LSE), 1-12, http://www. atkearney.com.
1
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4
Alshehri, M., Drew, S. (2010), E- Government fundamental, IADIS International Conference ICT, Society and Human Beings.
5
Chamanifard. R, Nikpour. A, Chamanifard. S, Nobarieidishe. S,(2015), Impact of organizational agility dimensions on employee’s organizational commitment in Foreign Exchange Offices of Tejarat Bank, Iran, European Online Journal of Natural and Social Sciences, Special Issue on New Dimensions in Economics, Accounting and Management,Vol.4, No.1, www.european-science.com.
6
Carlo Bertot. J, T. Jaeger. P, R. McClure .C (2008), Citizen-centered E-Government Services: Benefits, Costs, and Research Needs, Annual International Digital Government Research Conference: 137-142. Montreal, Canada.
7
Clyde W. Holsupple ,Xunli ( 2009 ) , understanding organizational Agility , Gatton college of Business and Economics . p2.
8
Dhindsa B, Narang M, Choudhary. K (2013), Benefits and Challenges of E-Governance Portal, International Journal of Soft Computing and Engineering (IJSCE), Volume-3, Issue, pp: 121-123.
9
Fathian, Mohammad &Golchin poor, Mona (2009), strategies of agility in production organizations, Tadbir monthly, 17th year, No 175.
10
Farahi A., Tanh A., (2010), Fuzzy Analysis of the Impact of Information Technology on Organizational Agility, Master’s Thesis.
11
Fraga, E. (2002) “Trends in e-Government: How to Plan, Design, and Measure e-Government”. Government Management Information Sciences (GMIS) Conference, June 17, Santa Fe, New Mexico, U.S.A.
12
Gunasekaran A, McGaughey R and Wolstencraft V (2001). Agile manufacturing: Concepts and framework, Agile Manufacturing: The 21st Century Competitive Strategy 10(3) 25-49.
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Gregory, G. (2007). E-government. Encyclopedia of political Communications. Los Angeles.
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Haghgoo Mozhdeh. I., Goudarzvand Chegini. M, Rezaee Dizgah. M., Shoushtari Rezvani. M (2012), Level of agility in Gas Company (Guilan province - Iran), Journal of Basic and Applied Scientific Research, 2(10)10607-10611, www.textroad.com.
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Hajavazzadeh, M., Amirnejad. G. (2014), The Effect Information and Communication Technologies on Organizational Agility in Islamic Azad University of Khuzestan, International Journal of Economy, Management and Social Sciences, Vol(3), No (11),pp: 2306-7276.
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Jafarnejad, Ahmad and shahaei, B. (2007)" Organizational agility and agile manufacturing" The Institute of mehraban book, first publish,p 33 and p 108.
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24
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31
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UN Global E-government Readiness Report. From E-government to E-inclusion, UNPAN/2005/14, United Nations publication, United Nations, 2005.
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Van der, G. L., &Koronios, A. (2003). Agile Methodologies and the Emergence of Agile Organizations. 7th Pacific Asia Conference.
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39
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Zain. M, Che Rose. R, Abdullah. I, Masrom, M. (2005), The relationship between information technology acceptance and organizational agility in Malaysia, Information & Management, No 42, pp: 829–839.
41
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42
ORIGINAL_ARTICLE
Effect of Product Cues on the Purchase of Private Labels of Food Products from Organised Retailers in Chandigarh
Organised retail industry is at a nascent stage in India. Industry of private label branded products, though evolving, is rapidly growing. Majority of the organised retail firms are still offering products under national and local brands. However, many of them are enabling the availability of some products under private label brands. It is to be noted that most Indian customers in urban areas are habituated towards buying products under national or local brands, irrespective of whether purchase is being made from an organised outlet or a stand-alone store. This could be because of various reasons such as customer’s familiarity with national brands, lack of faith in private label brands, product availability, promotion of national brands, etc. Nevertheless, many existing stand-alone retail outlets have been selling many product categories under private label brands. Cue theory has been extensively cited to explain the proneness to buy products and brands. The present study examines the effect of product cues on the proneness to buy private label brands of food products from the organised retail stores amongst customers in Chandigarh. It is an exploratory study based on data gathered using questionnaire. It has been concluded that the effect of the product cues is not favourable on the proneness to buy private label brands of instant noodles and milk and milk products sold by the organised retail outlets.
https://www.ijmae.com/article_117731_e9838d1ea3a40942b7a6d28d5d935a82.pdf
2015-10-01
1161
1190
Organised retail
private label brands
product cues
Rajneesh
Mehra
rajneeshme@gmail.com
1
Associate Professor, Gian JyotiInstitute of Management and Technology, Sector 54, Mohali, Punjab, India
LEAD_AUTHOR
Abhishek, & Koshy, A. (2008, February). Improving Quality Perceptions of Private Label Brands. Retrieved July 2011, from IIM Ahmedabad Working Paper: http://www.iimahd.ernet.in/publications/data/2008-02-04Abhishek.pdf
1
Baltas, G. (2003). A combined segmentation and demand model for store brands. European Journal of Marketing, 37(10), 1499-1514.
2
Baltas, G., & Argouslidis, P. C. (2007). Consumer characteristics and demand for store brands. International Journal of Retail and Distribution Management, 35(5), 328-341.
3
businessdictionary.com. (n.d.). Private Label. Retrieved March 13, 2011, from Business Dictionary: http://www.businessdictionary.com/definition/private-label.html
4
CRISIL Insight. (2014). Top 10 food retailers rack up Rs. 13,000 crore losses. CRISIL.
5
Dhar, S. K., & Hoch, S. J. (1997). Why Store Brand Penetration Varies by Retailer? Marketing Science, 16(3), 208-227.
6
Euromonitor International. (2015, March). Noodles in India. Retrieved August 2015, from Euromonitor International: http://www.euromonitor.com/noodles-in-india/report
7
Jayakrishnan, S., Chaudhuri, R., & Chikhalkar, R. D. (2012, June 26). Factors moderating private label purchase. Retrieved January 30, 2014, from Global Conference on Flexible Systems Management, Vienna: SSRN: http://ssrn.com/abstract=2347901
8
Kamath (a), R. (2014, June 24). Seven years on, retailers still see red. (T. N. Ninan, Ed.) Retrieved June 23, 2015, from Business Standard: http://www.business-standard.com/article/companies/seven-years-on-retailers-still-see-red-114062200229_1.html
9
Kamath (b), R. (2010, March 26). Retailers take on FMCG firms with private label push. (T. N. Ninan, Ed.) Retrieved August 15, 2015, from Business Standard: http://www.business-standard.com/article/companies/retailers-take-on-fmcg-firms-with-private-label-push-110032600089_1.html
10
Laibson, D. (2001, February). A Cue-Theory of Consumption. Retrieved September 2015, from The Quarterly Journal of Economics: http://faculty.apec.umn.edu/jkinsey/Behavioral-econ-Laibson-2001-Q-theory-of-consumption-1.pdf
11
Lal, R. (2015, March 30). Most organised retail cannot handle competition: Rajiv Lal. (D. Joshi, Interviewer) Business Standard.
12
Levy, M., Weitz, B. A., & Pandit, A. (2008). Retailing Management (Special Indian Edition) (6th ed.). New Delhi: Tata McGraw-Hill.
13
Madaan, K. V. (2009). Changing Face of Retail - Main Features of Modern Retail. In K. V. Madaan, Fundamentals of Retailing (pp. 6-7). McGraw-Hill.
14
Malik, D., Sivakumar, J. B., & Sinha, S. K. (2015, March). Outlook FY16: Dairy. Retrieved August 2015, from India Ratings & Research: https://www.indiaratings.co.in/upload/research/specialReports/2015/3/19/indra19Dairy.pdf
15
McKinsey & Company, Inc. (2008). The Great Indian Bazaar - Organised Retail Comes of Age in India. Retrieved November 17, 2012, from McKinsey Quarterly: http://csi.mckinsey.com/~/media/Extranets/Consumer%20Shopper%20Insights/Reports/THE_GREAT_INDIAN_BAZAAR_SECURE.ashx
16
Misra, B. (2014, May 28). Food retailers including Reliance, Aditya Birla Retail, Wal-Mart, Bharti accumulate Rs 13,000 cr loss in FY14: CRISIL. Retrieved June 23, 2015, from Economic Times: http://articles.economictimes.indiatimes.com/2014-05-28/news/50149340_1_food-bazaar-retailers-reliance-fresh
17
Mukherjee, A., & Patel, N. (2005). FDI in Retail Sector: India. Food and Public Distribution, Govt. of India, Department of Consumer Affairs, Ministry of Consumer Affairs. Academic Foundation, Indian Council for Research in International Economic Relations (ICRIER).
18
Mukherjee, D., & Kalbag, H. (2011). The Case for "Compact Hypermarkets" in India. Retrieved June 23, 2015, from A. T. Kearney: http://www.atkearney.in/documents/10192/481624/The_Case_for_Compact_Hypermarkets_in_India.pdf/ff2d3e3d-7d70-4149-82ba-acb2408cb097
19
Nair, L. (2011, January). Private Labels Brands in Food & Grocery: The Changing Perceptions of Consumers & Retailers in India - A Study in the Pune Region. Retrieved July 22, 2011, from Journal of Arts, Science & Commerce: www.researchersworld.com/vol2/PAPER_15.pdf
20
National Sample Survey Office (NSSO). (2013, June). Key Indicators of Household Consumer Expenditure in India - NSS 68th Round. Retrieved August 2015, from Ministry of Statistics and Programme Implementation, Government of India: http://mospi.nic.in/Mospi_New/Admin/publication.aspx
21
Rzem, H., & Debabi, M. (2012). Store Image as a Moderator of Store Brand Attitude. Journal of Business Studies Quarterly, 4(1), 130-148.
22
Semeijn, J., van Riel, A. C., & Ambrosini, A. B. (2004). Consumer evaluations of store brands: effects of store image and product attributes. Journal of Retailing and Consumer Services, 11(4), 247-258.
23
Sethi, A., Hari B S, S., & Nori, A. K. (2014, May 28). Top 10 Food Retailers rack up Rs. 13,000 crore losses. Retrieved June 23, 2015, from CNBC TV18 Web site: http://www.moneycontrol.com/news_html_files/news_attachment/2014/Food-Retail_CRISIL_280514.pdf
24
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25
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26
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27
Wikipedia contributors. (2014, December 26). Sensory cue. Retrieved September 13, 2015, from Wikipedia, The Free Encyclopedia: https://en.wikipedia.org/w/index.php?title=Sensory_cue&oldid=639636926
28
ORIGINAL_ARTICLE
The Role of Microfinance in Poverty Reduction: Evidence from South Asia
This study analyzed the impact of micro finance and macroeconomic variables on poverty at three levels. The paper covers the time period of 08 years from 2005 to 2012. A panel of 06 selected SAARC countries was taken including India, Nepal, Pakistan, Sri Lanka, Bangladesh and Bhutan. Panel data regression model was used in the study. A key finding is that microfinance reduces extreme poverty and literacy also plays a major in poverty reduction. Other findings and recommendations are discussed in the paper.
https://www.ijmae.com/article_117732_79495ff047ee04dd5940142ed822efc8.pdf
2015-10-01
1191
1199
Microfinance
Poverty
Regression Model
Hausamn Test
South Asia
Saira Ishfaq
Ishfaq
1
Department of Management Sciences, University of Haripur, Pakistan
AUTHOR
Imran
Khan
2
Department of Management Sciences, COMSATS Institute of Information Technology, Pakistan
AUTHOR
Tazeem
Shah
3
Department of Management Sciences, University of Haripur, Pakistan
AUTHOR
Raja
Jamil
raja.ahmed@uoh.edu.pk
4
Department of Management Sciences, University of Haripur, Pakistan
LEAD_AUTHOR
Afzal, M., Malik, M. E., Begum, I., Sarwar, K., & Fatima, H. (2012). Relationship among education, poverty and economic growth in Pakistan: an econometric analysis. Journal of Elementary Education, 22(1), 23-45.
1
Akhtar, M. N., Hunjra, A. I., Safwan, N., & Ahmad, A. (2012). Long-Run Relationship between Poverty and Macroeconomic Variables in Pakistan. Actual Problems of Economics, 2(2).
2
Bakhtiari, S. (2006). Microfinance And Poverty Reduction: Some International Evidence. International Business & Economics Research Journal, 5 (12), 65-71.
3
Blank, R.M. (1993). Why Were Poverty Rates So High in the 1980s? in Dimitri B. Papadimitrou and Edward N. Wolff, eds., Poverty and Prosperity in the USA in the Late Twentieth Century. New York: St. Martin's Press, Inc., pp. 21-55.
4
Chani, M. I., Pervaiz, Z., Jan, S. A., Ali, A., & Chaudhary, A. R. (2011). Poverty, inflation and economic growth: empirical evidence from Pakistan. World Applied Sciences Journal, 14(7), 1058-1063.
5
Chaudhry, I. S. (2009). Poverty Alleviation in Southern Punjab (Pakistan): An Empirical Evidence from the Project Area of Asian Development Bank. International Research Journal of Finance and Economics (23).
6
Choi, S., Smith, B. D., & Boyd, J. H. (1996). Inflation, Financial Markets, and Capital Formation. Federal Reserve Bank of St. Louis Review, 78, 9-35.
7
Imai, K. S., Gaiha, R., Thapa, G., & Annim, S. K. (2012). Microfinance and poverty—a macro perspective. World Development, 40(8), 1675-1689.
8
Khandker, S. R. (2005). Microfinance and Poverty: Evidence Using Panel. The World Bank Economic Review, 19 (2), 263-286.
9
Ledgerwood, J. (1999). Sustainable banking with the poor: Microfinance handbook. Washington, D.C: The World Bank.
10
Montalvo, J. G., & Ravallion, M. (2010). The pattern of growth and poverty reduction in China. Journal of Comparative Economics, 38(1), 2-16.
11
Morduch, J., & Haley, B. (2002). Analysis of the effects of microfinance on poverty reduction (Vol. 1014). NYU Wagner working paper.
12
Noreen, U., Imran, R., Zaheer, A., & Saif, M. I. (2011). Impact of microfinance on poverty: A case of Pakistan. World Applied Sciences Journal, 12(6), 877-883.
13
Okpara, G. C. (2010). Microfinance banks and Poverty alleviation in Nigeria. Journal of Sustainable Development in Africa, 12 (6).
14
Richard, H., and Adams, J.R. (2004). Economic Growth, Inequality and Poverty: Estimating the Growth Elasticity of Poverty, World Development, 32(12): 1989–2014.
15
Shastri, R. K. (2009). Micro finance and poverty reduction in India (A comparative study with Asian Countries). African Journal of Business Management, 3 (4), 136-140
16
ORIGINAL_ARTICLE
Effect of Product Harm Crises on Facets of Consumer Based Brand Equity: Asian Emerging Markets’ Perspective
Consumer based brand equity (CBBE) is a complex, multi-faceted concept and the facets of CBBE capture consumers’ brand related beliefs. From a managerial perspective, it is imperative to know the most damaging facet of CBBE in order to launch appropriate management strategies to safeguard that particular facet. Therefore, the purpose of the present study is to examine the effect of product harm crisis on facets of CBBE, with special reference to Chinese and Sri Lankan young consumers. Results based on independent samples t test, correlations and a series of one sample t tests showed that product harm crisis has a detrimental impact on facets of CBBE and country significantly shape consumer perceptions in this regard. Further study showed that out of main facets considered in the study, i.e., brand attitude, brand trust, perceived quality of the brand, perceived quality of the products of the brand and brand desirability; brand attitude is more detrimentally affected by the crisis in both countries. Therefore, from managerial perspective, in particular from multinational company’s perspective, current study showed that it is more worthwhile to consider CBBE as separate facets rather than as a composite variable in a product harm crisis situation, as the overall picture of CBBE may not reflect the economic significance of CBBE.
https://www.ijmae.com/article_117733_86cad13892838d1f8c8cda77da7264b2.pdf
2015-10-01
1200
1217
Product harm crisis
facets of consumer based brand equity
Brand Attitude
Brand Trust
perceived quality of the brand
brand desirability
Ganganee
Samaraweera
gangani@agecon.ruh.ac.lk
1
Department of Agricultural Economics and Extension, Faculty of Agriculture, University of Ruhuna, Matara, Sri Lanka
LEAD_AUTHOR
Qing
Ping
qingping@mail.hzau.edu.cn
2
College of Economics and Management, Huazhong Agricultural University, Wuhan, China
AUTHOR
Aaker DA. (1996a), Measuring brand equity across products and markets, Californian Management Review, 38(.3):102– 120.
1
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Aaker, D.A. (1991), Managing Brand Equity. New York: Free Press
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4
Aaker, J. L., & Williams, P. (1998), Empathy versus pride: The influence of emotional appeals across cultures, Journal of Consumer Research, 25: 241-261.
5
Ambler, T. (2003), Marketing and the Bottom Line: Creating the Measures of Success. London: Financial Times/Prentice Hall.
6
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9
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19
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69
ORIGINAL_ARTICLE
Evaluating the Effects of Ownership Structure and Cash Holding on Accepted Companies Value in Tehran Stock Exchange
The current research is studying the role of ownership structure and cash holding on the accepted companies' value in Tehran Stock Exchange. The sample of the research includes 62 corporations within 2008 to 2013.The ownership structure can direct the corporate toward better performance and increasing its value and has remarkable importance for increasing the company's success and society's economics. According to the results based on variance analysis, there is positive and significant relationship between ownership structure and corporate value while there are not significant relationships between other independent variables such as the size of the board of directors, power of the board of directors and cash holding with dependent variable (corporate value). Regarding the controlled variables of the research, which are financial leverage, dividend payout ratio, Q Tubin, there is a positive and significant relationship between the corporate value and financial leverage, while the other controlled variables do not have significant relationship with corporate value.
https://www.ijmae.com/article_117734_1d63b7889acdebe630539c70e2916d92.pdf
2015-10-01
1218
1229
Ownership structure
Cash Holding
Corporate Value
Mousa
Yousefi
1
MA in Accounting, Trainee at District 5, East Azerbaijan Department of Education, Varzghan, Iran
AUTHOR
Ali
Farajzadeh
farajzadeh_acc@yahoo.com
2
MA in Accounting, Trainee at District 1, East Azerbaijan Department of Education, Varzghan, Iran
LEAD_AUTHOR
Alireza
Nasirpour
3
MA in Accounting, Islamic Azad University, Varzghan Branch, Varzghan, Iran
AUTHOR
Berle, A. A. and G. C., Means (1932). The Modern Corporation and Private Property. The Macmillan Company, New York.
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3
Chung K. H, Elder J, Kim J. Corporate Governance and Liquidity. Journal of Financial and Quantitative Analysis 2009; forthcoming.
4
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5
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6
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8
Elyasiani, E. and J. Jane Jia (2008). “Institutional Ownership Stability and BHC Performance.” Journal of Banking & Finance, Vol. 32, Pp.1767-1781.
9
Jensen, Michael C., & Meckling, William H. (1976), Theory of the firm: Managerial Behavior, Agency costs and ownership structure. Journal of Financial Economics, 3, 305-360..
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13
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14
Tsaia, H. and Z. Gu (2007). “The Relationship between Institutional Ownership and Casino Firm Performance.” International Journal of Hospitality Management, Vol. 26, pp. 517-530.
15
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16
Zangina, I.and G.A. Bokpin (2009). Corporate Governance, ownership structure, Cash holdings,and firm value on the Ghana Stock Exchange., The Journal of Risk Finance vol.10No.5,2009 pp.488-499.
17
ORIGINAL_ARTICLE
Applying Ratio Analysis Appropriate to the Probiotec Ltd to Measure and Comment upon the Company’s Liquidity
This paper firstly introduces the Probiotec Ltd as a case study to analyze the financial situation and performance of the company through ratio analysis. Following this, using literature, it will be then argued that Probiotec Ltd should use two systems of accounting to have its financial performance developed. The limitations of financial statements will be finally discussed in the last part of this paper. The main aim of this paper is to promote the liquidity position of the company and therefore enhance the company’s financial performance through applying appropriate ratios and providing some effective recommendations accordingly. This paper also aims at maximizing the usefulness of the information derived utilizing two systems of accounting. To this end, secondary data were gathered from scholarly articles, together with a financial paper of Probiotec Ltd. The results illustrate that the company does not have an appropriate liquidity position so that it is hard for the company covering the short term liabilities through the liquid assets. Moreover, it is clear that one system of accounting cannot do the job regardless of how large or small the entity is. From this paper, a conclusion can be drawn that although Probiotec Ltd has some positive ratios which indicate the acceptable performance of the company, the liquidity ratio of the company is not reliable to the shareholders. Hence, it is advisable that the company should increase its sale, along with reducing the period of credit being taken. Further to this, the company should use some methods to decline the risk of liquidity.
https://www.ijmae.com/article_117735_3310192f762238cb3c61b3b3ca5ca9db.pdf
2015-10-01
1230
1243
Ratio Analysis
Financial Accounting
Management Accounting
Accounting Systems
Financial Statements
Hamidreza
Mahboobinejad
hrm216@uowmail.edu.au
1
Department of Engineering & Information Sciences, University of Wollongong, New South Wales, Australia
LEAD_AUTHOR
About (2013). Probiotec Company, viewed 17 June 2014, < http://www.probiotec.com.au/about/>.
1
Abraham, A, Glynn, J, Murphy M, Wilkinson B. (2008). Accounting for managers, Cengage Learning EMEA, London.
2
Atkinson, AA, Young, SM & Kaplan, RS. (2004). Management accounting, 4th edn, Pearson/Prentice Hall, Upper Saddle River, N.J.
3
Ball, R & Kothari, SP. (1994). Financial statement analysis, McGraw-Hill Internation, New York.
4
Belfo, F & Trigo, A. (2013). Accounting information systems: tradition and future directions. Procedia Technology, 9(1), 536-546.
5
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6
Datanalysis (2012). Morningstar, viewed 17 June 2014, <http://datanalysis.morningstar.com.au.ezproxy.uow.edu.au/af/dathome?xtm-licensee=datpremium>.
7
Dechow, PM. (1994). Accounting earnings and cash flows as measures of firm performance: The role of accounting accruals. Journal of accounting and economics, 18(1), 3-42.
8
Dennis, MC. (1995). The limitation of financial statement analysis. Business Credit, 97(2), 32.
9
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10
Garrison, RH, Noreen, EW & Brewer, PC. (2003). Managerial accounting, McGraw-Hill/Irwin, New York.
11
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12
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13
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14
Jackling, B. (2004). Accounting: a framework for decision making, McGraw-Hill, Sydney.
15
Kaplan, RS & Norton, DP. (1998). The balanced scorecard: translating strategy into action, Harvard Business Review Press, USA.
16
Kozack, S, Dennis, MC. (2001). Some of the many limitations of financial statement analysis, Covering credit company, viewed 16 June 2014,<http://www.coveringcredit.com/business_credit_articles/Credit_Risk_Analysis/art300.shtml>.
17
Limitation of Financial Statement Analysis. (2009). Account-Management-Economics, viewed 16 June 2014, <http://accountlearning.blogspot.com.au/2010/02/limitations-of-financial-statement.html>.
18
Probiotec Limited Financial Report (2012). Financial Report, s.l.: Probiotec Limited.
19
Probiotec Ltd details (2014). Bloomberg Businessweek, viewed 17 June 2014, <http://investing.businessweek.com/research/stocks/snapshot/snapshot.asp?ticker=PBP:AU>.
20
Rom, A & Rohde, C. (2007). Management accounting and integrated information systems: A literature review. International Journal of Accounting Information Systems, 8(1), 40-68.
21
Toth, Z. (2012). The current role of accounting information systems. Club of Economics in Miskolc, 8(1), 91-95.
22
Will, I, Subramanyam, KR & Robert, FH. (2001). Financial statement analysis, McGraw-Hill Internation, New York.
23
Yongkui, ZH. (2013). Limitations of Financial Statements and Disclosure of Core Information. Journal of Applied Sciences, 13(13), 2505-2511.
24
ORIGINAL_ARTICLE
Effect of Relationship Marketing on Word of Mouth in Life Insurance with the Approach of Trust and Commitment: Case Study of Karafarin Insurance Agents in Mashhad
Word of mouth is of critical importance for marketers and many scholars believe that word of mouth is one of the most effective and efficient advertising ways. Moreover, relationship marketing causes the costs of attracting new customers through long-term relationships with current customers and in this way increases firm profitability. Indeed, relationship marketing leads to customer satisfaction and loyalty through creating commitment and trust. Loyal customer also influences company’s word of mouth. Thus, this research conducted focused on studying the effect of relationship marketing on life insurance word of mouth. This is an applied research; and is a descriptive, filed study. Research statistical population was life insurance clients of Karafarin Insurance Agents in Mashhad. 384 individuals selected as research sample through simple random sampling method. Data collected through questionnaire. Questionnaire reliability measured through using Cronbach alpha. Research hypotheses also were tested by structural equation modeling (SEM). The results of analyzing research hypotheses indicated that relationship marketing directly influences life insurance word of mouth. In addition, customers’ trust also influences their satisfaction of buying life insurance. Customers’ commitment influences their satisfaction of buying life insurance; furthermore, customers’ satisfaction influences customers’ loyalty to buy life insurance. And finally, customers’ loyalty influences life insurance word of mouth.
https://www.ijmae.com/article_117736_9772e4752f981a4798c87d76ff64076c.pdf
2015-10-01
1244
1260
Relationship marketing
Trust
Commitment
Word of mouth
Saeed
Parsa
saeed.yazdani.parsa@gmail.com
1
Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran
LEAD_AUTHOR
Tooraj
Sadeghi
tooraj.sadeghi@gmail.com
2
Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran
AUTHOR
Abdul Mauhmin, A. G., (2002), "Effects of suppliers marketing program variables on industrial buyer relationship satisfaction and commitment", Journal of Business & Industrial Marketing, Vol. 17, No. 7, pp. 637-651.
1
Almani, A., Shirvani, H. A., & Gilaninia, s., (2012),"A study of factors influencing positive word of mouth in the banking industry", Middle –East Journal of Scientific Research, 11(4), pp. 454-460.
2
Beerli, A., Martin J. A., & Quintana, A., (2004), "Customer loyalty in the retail banking market", European Journal of Marketing, Vol. 38, No. 13, pp. 253-275.
3
Chen, M. F., & Mau, L. H., (2009), “The Impacts of Ethical Sales Behavior on Customer Loyalty in the Life Insurance Industry ", The Service Industries Journal, vol. 29, pp. 59-74.
4
Cheng, F. C., Chen, S. J., & Jian, J. L., (2013), “the influence of perceived university service quality on word-of-mouth activities-psychological contract cognition as the mediator ", conference business and information. bali july 7-9.
5
Cutler, F., and Armstrong, G. (2011). “Marketing principles”. Translated by Parsaeiyan, A. New World publication, second vol.
6
Dehdashti shahrokh, Z., Taghavi fard, M.T., and Rostami, N. (2010). “Measurement model of the effect of banks’ bran reliability on customers’ commitment and loyalty”. Journal of Iran management sciences, 5 (20). Pp. 69-88.
7
Dennis, L., Duffy, A. F., (2005), " The evolution customer loyalty strategy ", Journal of Consumer Marketing, Vol. 12, No. 7, pp. 284-286.
8
Fournier, S., & Lee, L., (2009), “Getting Brand Communities Right ", Harvard Business Review, April.
9
Gaurav, K., & Mohammad Khan. K., (2013), " Impact of Relationship Marketing and Perceived Service Quality on Customer Loyalty: An Agenda for Inquiry ", The International Journal Of Management, Vol 2. pp. 46-52.
10
Gee, R., Coates, G., & Nicholson, M., (2008), “Understanding and profitably managing customer loyalty ", Marketing Intelligence & Planning, vol. 26, no. 4, pp. 59-374.
11
Gordon, L., (2006), " Innovation diffusion and relationship marketing: An empirical study of factors influencing the intention to adopt the innovation of modular facility technology", Dissertation, Touro University Int.
12
Haji karaimi, A., Hamidizade, M.R., and Mansouri, T. (2013). “Studying and analyzing the effects of perceived justice on customers’ behavioral tendencies and quality of perceived services”. Journal of development management, 5(9). Pp. 1-27.
13
Hamidizade, M., Haji karimi, A., and Babaie, M. (2009). “Designing and explaining customers’ loyalty procedural model”. Journal of Business Management studies, 1(2). Pp. 133-170.
14
Hassan gholipour, T., Haghighi,. Barari, M., and Karimi, K. (2012). “The effect of seller professional ethic on forming sustained relationships between customer and organization”. Business management prospect, No. 9. Pp. 117-132.
15
Hayeri, M., Gholipour, A., and Gilani niya, Sh. (2011). “Relationship marketing”. Marketing management journal, No.8. pp. 168-191.
16
Heydarzade, K., Ghafari, F. and Farzane, S. (2011). “Studying the effect of brand credit on customers’ loyalty in Iran banking industry”. Management studies, No. 88. Pp. 69-88.
17
Hosseini, A. (2009). “Marketing, the basic requirement of innovative banking”. Welfare quarterly, No. 114. Pp. 2-4.
18
Ibrahimi, A., and Mansouri, S. (2013). “Studying the effect of brand mental image and service quality on relationship marketing and customers’ behavioral tendencies”. Business management perspective, No. 14. Pp. 153-170.
19
Jalili, N., Behboudi, M., and Najafi, K. (2014). “Revised relationship marketing model in service sector (case study: Insurance industry)”. First marketing national meeting: Opportunities and challenges.
20
Kazemi, M., and Khojaste, Gh. (2010). “Studying the effect of relationship marketing on customers’ trust and loyalty (Case study: Fars province Saderat Bank)”. Second international conference of financial service marketing.
21
Keller, B., & Scott, L., (2006), “The Impact of Internal Marketing Efforts in Distribution service operations ", Journal of business Logestics, Vol. 27, No. 1, pp. 109.
22
Khakhrangin, V. (2013). “Studying the effect of relationship marketing on the service and relationship quality, customer loyalty in life insurance and investment of Karafarin insurance company, Tehran”. M.A. thesis, Islamic Azad University, Tehran branch, Faculty of Management, Business group, Insurance.
23
Kim,W.G., Sun,B., & Kim, H.J., (2009), " Multidimensional customer based brand equity and its consequences in midpriced hotels ", Journal of Hospitality and Tourism Research, 32(20), pp. 235-254.
24
Kordnaeij, A., Bakhshizadeh, A., Shabany, R., (2013), “The Outcomes of Relationship Marketing Strategy in Banking Industry by Emphasizing on Word of Mouth ", International Research Journal of Applied and Basic Sciences, Vol, 4 (7), pp. 1837-1845.
25
Lages, L. F., Lancastre, A., & Lages, C., (2008), " The B2B-RELPERF scale and scorecard: Bringing relationship marketing theory into business-to-business practice ",Industrial Marketing Management, Vol. 37, No. 6, pp. 686-697.
26
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27
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28
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29
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31
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32
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33
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34
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36
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37
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38
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39
Sweeney, J., & Swait, J., (2008), "The effects of brand credibility on customer loyalty ", Journal of retailing and consumer Services, Vol. 15, pp.179-193.
40
Sweeny, J. C., Soutar, G. N., & Mazzarol, T., (2007), Factors influencing word of mouth effectiveness: receiver perspectives, European Journal of Marketing, 42(3/4), pp. 344-364.
41
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42
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43
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44
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45
ORIGINAL_ARTICLE
A Review on the Current Profile and Challenges of the Sri Lankan Apparel Industry
The Sri Lankan apparel industry serves the country’s economy in various ways. Creating employment opportunities, exporting products to the international market and earning foreign exchange are some of major contributions of the apparel industry. Literature and the annual statistical reports on Sri Lanka’s industrial performance provide evidence for this significant contribution. Though the apparel industry could serve international markets with branded products, it has to face the competition in the world apparel markets. This competition has been created by removing tax benefits of Multi Fiber Agreement and GSP Plus, China becoming the key player in the US and EU apparel imports and increasing the imports to the world apparel market by other countries. Therefore this study describes the current profile of the Sri Lankan apparel industry and hence identifies challenges the industry faces. Reduction in the US and EU apparel imports, labour becoming expensive and scarce resources, poor product and regional diversification, high lead time and dependency on imported raw materials are identified as key challenges to the Sri Lankan apparel industry and hence, this study argues that the industry should find new ways to enter to international markets, identify suitable systematic and structured strategy to improve the industry performance, rethink its positioning in international markets with competitors, incorporate backward integration and further improve the raw material requirement base and the lead time. Also this study underscores the value of diversifying into the fashion industry, signing a new Free Trade Agreement with China, focusing on ethical manufacturing and implementing the “Green Garment Factory” concept and other productivity improvement strategies as emerging trends to successfully meet those challenges.
https://www.ijmae.com/article_117737_a9de4d1e3c5412a539459cb2e493f62b.pdf
2015-10-01
1261
1277
Competition
Emerging Trends
Employment Opportunity
Export Income
Major Challenges
Sri Lankan Apparel Industry
Shanika
Dilanthi
shanika@wyb.ac.lk
1
Department of Industrial Management, Faculty of Applied Sciences, Wayamba University of Sri Lanka, Kuliyapitiya, Sri Lanka
LEAD_AUTHOR
Abeysinghe, S., (2014), The time has come for Sri Lanka to look beyond apparel exports. http://www.ft.lk/2014/03/21/the-time-has-come-for-sri-lanka-to-look-beyond-apparel-exports/ (Accessed at 20th June 2015)
1
Annual Report, (2012), Department of Census and Statistics, Colombo, Sri Lanka. http://www.statistics.gov.lk/industry/ASI%202012%20report.pdf
2
Annual Report, (2014), Central Bank of Sri Lanka, Colombo, Sri Lanka. http://www.cbsl.gov.lk/pics_n_docs/10_pub/_docs/statistics/other/econ_&_ss_2014_e.pdf
3
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Kelegama, Saman, (2014), What will it take Sri Lanka to Build a World Class Export Economy?, CMA Annual Conference, Institute of Policy Studies of Sri Lanka, 19th March 2014.
15
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16
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18
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19
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20
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21
ORIGINAL_ARTICLE
Can Franchisors Balance Adaptation and Standardization? Toward Theorizing Ambidexterity in Franchisors
Franchising is a growth strategy in which franchisors grant other parties the right to use their brand, processes and value propositions in different geographical places. Consistency in products and services across different branches is considered as a prominent feature of this business model. This; however, may diminish the firm’s ability to adapt to local preferences. Accordingly, one of the main challenges franchisors are encountered is how to achieve a decent balance between adaptation and standardization activities. While the literature of franchising provides less insights into the way franchisors can mitigate this tension, building on the literature of organizational ambidexterity this research theorizes potential factors enabling franchisors to be the so-called ambidextrous firms. We propose that plural form, portfolio network management, diversity in target markets, and strategic orientations can enhance a franchisor's ability for adaptation-standardization duality. This opens novel paths for research aiming to enhance our understanding of the way franchisors can improve their performance.
https://www.ijmae.com/article_117738_9f5a7e39f417634579388effc8e145b6.pdf
2015-10-01
1278
1289
Organizational Ambidexterity
franchisor
standardization
adaptation
Fatemeh
Joharianzadeh
f.joharianzadeh@gmail.com
1
Master of Science, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran
LEAD_AUTHOR
Kamal
Sakhdari
2
Assistant Professor, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran
AUTHOR
Babak
Ziyae
3
Assistant Professor, Faculty of Entrepreneurship, University of Tehran, Tehran, Iran
AUTHOR
Mohsen
Aghviyeh
mahsoonazari@gmail.com
4
Faculty of Entrepreneurship, University of Tehran, Tehran, Iran
AUTHOR
Agrawal, M. (1995). Review of a 40-year debate in international advertising: Practitioner and academician perspectives to the standardization/adaptation issue. International Marketing Review, 12(1): 26-48.
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Ahmadpour Dariyani, M., AhmadiyanRad, S. (2011). Studying effective factors of franchise intention. Business Management, 1(2): 3-22.
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3
Birkinshaw, J., & Gupta, K. (2013). Clarifying the distinctive contribution of ambidexterity to the field of organization studies. The Academy of Management Perspectives, 27(4): 287-298.
4
Boulay, J. (2010). The role of contract, information systems and norms in the governance of franchise systems. International Journal of Retail & Distribution Management, 38(9): 662-676.
5
Bradach, J. L. (1997). Using the plural form in the management of restaurant chains. Administrative Science Quarterly, 276-303.
6
Chang, Y. Y. (2015). A multilevel examination of high‐performance work systems and unit‐level organizational ambidexterity. Human Resource Management Journal, 25(1): 79-101.
7
Cox, J., & Mason, C. (2007). Standardization versus adaptation: geographical pressures to deviate from franchise formats. The Service Industries Journal, 27(8): 1053-1072.
8
Dada, O. L., Watson, A., & Kirby, D. A. (2011). Toward a model of franchisee entrepreneurship. International Small Business Journal, doi: 0266242610376078.
9
Dant, R. P., & Gundlach, G. T. (1999). The challenge of autonomy and dependence in franchised channels of distribution. Journal of Business Venturing, 14(1): 35-67.
10
Dant, R. P., & Kaufmann, P. J. (2003). Structural and strategic dynamics in franchising. Journal of Retailing, 79(2), 63-75.
11
Datta, A. (2011). An integrative model to explain the ability to commercialize innovations: Linking networks, absorptive capacity, ambidexterity and environmental factors. Journal of Management & Strategy, 2(2): 2-22.
12
Datta, A. (2011). Review and extension on ambidexterity: A theoretical model integrating networks and absorptive capacity. Journal of Management and Strategy, 2(1): 2-25.
13
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14
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15
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Falbe, C. M., Dandridge, T. C., & Kumar, A. (1999). The effect of organizational context on entrepreneurial strategies in franchising. Journal of Business Venturing, 14(1): 125-140.
17
Gibson, C. B., & Birkinshaw, J. (2004). The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47(2): 209-226.
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29
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30
Pardo-del-Val, M., Martínez-Fuentes, C., López-Sánchez, J. I., & Minguela-Rata, B. (2014). Franchising: the dilemma between standardisation and flexibility. The Service Industries Journal, 34(9-10): 828-842.
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32
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36
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37
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39
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40
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41
Storey, D.J. (1994). Understanding the Small Business Sector. London: Routledge
42
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44
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46
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47
ORIGINAL_ARTICLE
Effect of Advertising on Public Awareness in life Insurances: a Case Study of Dana Insurance Company in Mashhad
Considering significance of life insurance and as these insurance policies are regarded as a development criterion in many countries worldwide, as well as lack of knowledge about the existence, recognition, features and advantages of such insurance policies, advertising plays a critical role in marketing and selling these policies. Therefore, this research studies the effect of advertising on public awareness with comprehensive life and Endowment insurance based on Dagmar model. It is an applied research in term of objective and a descriptive-survey research in term of methodology. Research statistical population consisted of 750 policyholders of life and endowment insurance in Dana insurance Company. Data collected through questionnaire. Sample size was estimated 254 individuals according to statistical Morgan’s table of sample size. Finally, 300 samples were tested for better validation of obtained data and results. Regarding disparity of insurers in different urban areas, Mashhad city insurers selected through cluster random sampling method. Data analyzed using SPSS software. In addition, advertising effect on Public awareness and familiarity with life insurance examined by Pearson correlation coefficient, Binominal test and t-test. Research results showed that advertising positively influences people knowledge and recognition of saving and life and endowment insurance. In other word, the higher the advertising is informative, the more the people are aware of such policies. More advertisements about benefits and characteristics of insurance policies leads to increased knowledge of people on such policies so that they tend to purchase more insurance policies.
https://www.ijmae.com/article_117739_3b5e3f49c95339a7ed95239a784a4c42.pdf
2015-10-01
1290
1298
advertisement
public knowledge and recognition
life insurance and endowment
Zeynab
Hakimi
hakimi_zeynab@yahoo.com
1
Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran
LEAD_AUTHOR
Mohammad
Heidari
2
Department of Business Management, Neyshabur Branch, Islamic Azad University, Neyshabur, Iran
AUTHOR
Hall‚ B. (2001). A new model for measuring advertising effectiveness journal for of advertising‚ vol‚ 42‚ No .2.
1
Harati sani, M. (2006). Evaluating insurance industry advertisement effectiveness (Iran Insurance Company). M.A. thesis, Shahid Beheshti University, Faculty of Administrative Sciences, Business Administration.
2
Mavahebi Tabatabaie, S. (2009). Insurance industry advertisement effectiveness assessment in nurses’ professional liability insurance. M.A. thesis, University of Tehran, Faculty of Management, Management group.
3
Quchani, F., Hashemniya, Sh., and Eghbal, R. (2013). Studying media advertisement effectiveness as one marketing strategy in car buyers’ behavior. Journal of Marketing Management. 20. Pp. 121-130.
4
Robinson‚ J. (2009). Empirical Evidence of TV Advertising Effectiveness journal of advertising‚ vol.49, no.2‚ pp.220-226
5
Roshnavadi, Y., and Dehnavi, M. (2008). The role of life insurances in increasing social well-being and justice. Innovations in insurance world, 121 and 122. Pp. 21-32.
6
Rostaie, A. (2010). Evaluating advertisement effectiveness in Zarrin Ghazal industrial company (Dayti) using AIDA model. M.A. thesis, Shahid Beheshti University.
7
Rostami, H. (2009). How to sell insurance services. Pishro publication, Tehran.
8
Shwu-lng, WU. (2001). AN experimental study on the relationship between consumer involvement and advertising effectiveness‚ ASIA pacific journal of marketing‚ and logistics‚ vol.Iss1. Pp. 43-56.
9
Stewart Adam (2006).An exploratory Investigation of Attitude Toward The website and The Advertising Hierarchy of Effect. Deakin University
10
Taghizade, M. R. (2011). Studying advertisement media effectiveness in purchase process of saving and life insurance policies through using AIDA model; case study: Iran Insurance Company, Rasht city. 4th Insurance Business Conference, Tehran, Insurance Industry Business Development Center, http://www.civilica.com/Paper-NCIIBE04-NCIIBE04_020.html.
11
ORIGINAL_ARTICLE
Corporate Social Responsibility, Challenges, Prospects and Its Impact on Infrastructural Developments in West African Economies
The main reason for the existence of Corporate Social Responsibility (CSR) initiatives is to facilitate the move towards development where needed. CSR in developing countries and in particular, West African economies have been lagging behind the ‘Best in class’ practices such as those in the western world. In this context, this study aims to explore on CSR already in existence in this region and the updates on developments brought about as a result of the various contributions made with regards infrastructural developments there in. Sources from secondary data—internet, books and articles—were collected with varying views from expertise in the area of concern. The contents gathered will give an overview to MNCs, government bodies—local or foreign—, development agencies, and individuals and what is expected to facilitate the bridging of the huge gap between what is practiced and what is expected. The theoretical paper will also create an insight to how a double sided CSR can be embarked on which will maximise wealth, elevate organizational reputation, contribute to infrastructural developments in West Africa and anywhere else and at same time fulfilling its objectives.
https://www.ijmae.com/article_117740_d617bcf2932cb414a52d2f65bb1109ea.pdf
2015-10-01
1299
1311
CSR
Infrastructural developments
West Africa
Challenges
Prospects
Ethical social responsibility
Maryam
Habib
mahabib87@yahoo.com
1
PhD Research Candidate, College of Economics and Business Liaoning University, Shenyang, China
LEAD_AUTHOR
Adeyeye, A.O. (2012). Corporate social responsibility of multinational corporations in developing countries. Cambridge University Press, The Edinburgh Building, Cambridge Perspectives on Anti-Corruption. Retrieved on date: September 21, 2015URL:http://www.kaiptc.org/Publications/Monographs/Monographs/mono-5_Rosenstein.aspx
1
Amaeshi, K. M., Adi, B. C., Ogbechie, C. & Amao, O. O (2006). Corporate Social Responsibility in Nigeria: western mimicry or indigenous influences? Retrieved on date: September 28, 2015. Available at: URL:http://ssrn.com/ abstract=896500
2
Amponsah-Tawiah, K. & Dartey-Baah, K. (2011). Corporate Social Responsibility in Ghana. International Journal of Business and Social Science, Vol. 2 No. 17, PP 107-112. Retrieved on date: September 21, 2015. Available at: URL:http://www.ijbssnet.com/ journals/Vol_2_No_17/15.pdf
3
Chocosuisse Website (2009). The Swiss chocolate industry and the ethical aspects of cocoa production in West Africa. Retrieved on date: September 28, 2015. Available at:URL:www.chocosuisse.ch/dms/chocosuisse/web/documentation/press_release
4
Dartey-Baah, K. & Amponsah-Tawiah, K. (2011). Exploring the limits of Western Corporate Social Responsibility Theories in Africa. International Journal of Business and Social Science, Vol. 2(18), PP 126-137. Retrieved on date: September 21, 2015. Available at: URL:http://www.ijbssnet.com/journals/Vol_2_No_18_October_2011/18. pdf
5
Forstater, M., Zadek, S., Guang, Y , Yu, K. , Hong, C.X. & George, M. (2010). Corporate responsibility in African development: Insights from an Emerging Dialogue. Harvard University, John F. Kennedy School of Government, Working Paper No. 60. Retrieved on date: September 21 2015. Available at: URL:http://www.hks.harvard.edu/ mrcbg/CSRI/publications/workingpaper_60.pdf
6
Hopkins, M. (2007). Corporate Social Responsibility and International Development Is Business the Solution? Earthscan in the UK
7
Luthans, F & Doh, J. P. (2009). International management: culture, strategy, and behaviour. McGraw-Hill Companies, New York. Edn 8th
8
Muthuri, J. N. (2012). Corporate Social Responsibility in Africa: Definition, Issues and Processes. Leading CSR and teaching. International Centre for Corporate Social Responsibility Nottingham University Business School Jubilee Campus. Retrieved on date: September 25th, 2015URL:https://www.royalholloway.ac.uk/management /documents/pdf/events/2012-judy-muthuri-seminar.pdf
9
Popp, D. (2012). Shaping Corporate Social Responsibility in sub-Saharan Africa Guidance Notes from a Mapping Survey. Retrieved on date: 25th September, 2015. Available at: URL:https://www.giz.de/expertise/downloads/ giz2013-en-africa-csr-mapping.pdf
10
ORIGINAL_ARTICLE
The General Review of Dualities Theory in Managing Organizational Change
This article is about how duality theory is perceived by leaders and how we should focus on its element. It is important because organization tend to underestimate the importance of dualities. This research will show that duality thinking provides us the knowledge to handle opposing values and appreciating the concept on utilizing it. It is a paradox that needs identifying and explaining in an attempt to understand how to mediate between two opposing poles. This article will provide a basic understanding on how paradoxes are managed and by balancing the duality tension what possible effectiveness will occur.
https://www.ijmae.com/article_117741_fd3dc06164b4fb0e73aeb51a9703b340.pdf
2015-10-01
1312
1318
Duality theory
dualistic tension
Paradox
Wong
Whye
poliwag92@gmail.com
1
Centre of Southern New Hampshire (SNHU) Programs, HELP College Art and Technologies, 55200 Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Centre of Southern New Hampshire (SNHU) Programs HELP College Art and Technologies, 55200 Kuala Lumpur, Malaysia
AUTHOR
Achtenhagen, L. and L. Melin (2003), Managing the homogeneity-heterogeneity duality. In: Pettigrew, A.M. et al. (eds.) (2003), Innovative forms of organizing. International perspectives, Sage Publications, London.
1
Barry. S(2014), Dynamic Capability Seen through a Duality–Paradox Lens: A Case of Radical Innovation at Microsoft, in Abraham B. (Rami) Shani , Debra A. Noumair (ed.) Research in Organizational Change and Development (Research in Organizational Change and Development, Volume 22) Emerald Group Publishing Limited, 141 – 189
2
Biloslavo, R., Bagnoli, C., Figelj, R.R. (2013). Managing dualities for efficiency and effectiveness of organisations. Industrial Management & Data Systems, 3, 423-442.
3
Cameron, k.S., & Quinn, R.E. (1988). Organizational paradox and transformation. In R. E. Quinn & K.S. Cameron. (Eds.), Paradox and transformation: Toward a theory of change in organization and management (pp. 554-568). Cambridge, MA: Ballinget
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5
Evans, P. (1999). HRM on the edge: A duality perspective. Organization, 6(2), 325-338.
6
Externbrink, K., Wilkens, U., Lienert, A. (2013). Antecedents to the Successful Coordination of IPS2Networks – A Dynamic Capability Perspective on Complex Work Systems in the Engineering Sector. In: Shimomura Y, Kimita K (eds). The Philosopher's Stone for Sustainability. Berlin Heidelberg: Springer; 103-108.
7
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8
Ford, J., & Backoff, R. (1988). Organizational change in and out of dualities and paradox. In R. E. Quinn & K.S. Cameron (Eds.), Paradox and transformation: Toward a theory of change in organization and management (pp. 81-121). Cambridge, MA: Ballinger.
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Garud, R., Jain, S., Tuertscher, P. (2008). Incomplete by design and designing for incompleteness. Organization Studies, 29(3), 351-371.
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13
Kimberly Stoltzfus, Cynthia Stohl, David R. Seibold, (2011) "Managing organizational change: paradoxical problems, solutions, and consequences", Journal of Organizational Change Management, Vol. 24 Iss: 3, pp.349 – 367
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Pettigrew, A. M. and E. M. (1988) Fenton.Complexities and Dualities in Innovative Forms of Organizing. The Innovating Organization. A. M. Pettigrew and E. M. Fenton. London, Sage Publications: 279-300.
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20
Roberto B, Carlo B, Roland R. F, (2013) "Managing dualities for efficiency and effectiveness of organisations", Industrial Management & Data Systems, Vol. 113 Iss: 3, 423 – 442
21
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