ORIGINAL_ARTICLE
Integrating Technology Acceptance Model and Motivational Model towards Intention to Adopt Accounting Information System
The main purpose of this study was to integrate technology acceptance model and motivation model to investigate mediating effect of attitude for IS adoption studies. Quantitative survey questionnaire was developed and distributed using purposive sampling technique. Owner of SMEs are targeted as respondents and in total 348 samples were collected with a response rate of 42%. The findings revealed that integration perception and motivation increases user’s attitude towards acceptance of IS. It can also be concluded that planning for information system adoption in the organizational context is very crucial factor that should be taken into consideration along with the attitude of the decision makers and users towards system adoption.
https://www.ijmae.com/article_117538_06dd300d51c832624dd9c782f5cef66e.pdf
2015-05-01
346
359
Technology Acceptance Model
Motivation model
User’s attitude
Accounting Information System
Khalil
Abduljalil
khalil812003@yahoo.com
1
Faculty of Industrial Management, University Malaysia Pahang, Kuantan, Malaysia
LEAD_AUTHOR
Yuserrie
Zainuddin
yuserrie@gmail.com
2
Faculty of Industrial Management, University Malaysia Pahang, Kuantan, Malaysia
AUTHOR
Abdesamed, K. H., & Wahab, K. A. (2014). Financing of Small and Medium Enterprises (SMEs) in Libya: Determinants of Accessing Bank Loan. Middle East Journal of Scientific Research, 21(1).
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Abukhzam, M., & Lee, A. (2010). factors affecting bank staff attitude towards e-banking adoption in Libya. The Electronic Journal of Information Systems in Developing Countries, 42.
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Afshari, M., Ghavifekr, S., Siraj, S., & Jing, D. (2013). Students’ Attitudes towards Computer-assisted Language Learning. Procedia-Social and Behavioral Sciences, 103, 852-859.
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Arayici, Y., Coates, P., Koskela, L., Kagioglou, M., Usher, C., & O'reilly, K. (2011). Technology adoption in the BIM implementation for lean architectural practice. Automation in Construction, 20(2), 189-195.
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Hanafizadeh, P., Behboudi, M., Abedini Koshksaray, A., & Jalilvand Shirkhani Tabar, M. (2014). Mobile-banking adoption by Iranian bank clients. Telematics and Informatics, 31(1), 62-78.
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30
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37
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38
Stevens, J. P. (2012). Applied multivariate statistics for the social sciences: Routledge.
39
Straub, E. T. (2009). Understanding technology adoption: Theory and future directions for informal learning. Review of Educational Research, 79(2), 625-649.
40
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46
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47
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48
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49
ORIGINAL_ARTICLE
Proposition of a Typology of Tunisian Consumers Based on their Ecologically Conscious Behavior
The environmental movement led companies to consider ecology as a strategic decisional criterion. Concerns have started to be integrated in the study and practice of management and marketing. The object of this research is to propose a typology of Tunisian consumers in terms of their ecologically conscious behavior. More specifically, this work describes the identified groups based on socio-demographic variables (such as gender, age, income, socio-professional category and religiosity) and on the psychographic variable perceived consumer effectiveness. To this end, we conducted a questionnaire survey next to 200 consumers. The empirical results show the existence of four consumer profiles which are the convinced, aware, mitigated and resistant which led us to produce some useful recommendations for marketing managers wishing to be positioned on the ecological axis.
https://www.ijmae.com/article_117539_4c7859611ab2548f6018e53a91d6cec0.pdf
2015-05-01
360
380
Ecologically conscious consumer behavior
perceived consumer effectiveness
socio-demographic variables
Typology
Faouzia
Mida
faouzia.mida@yahoo.com
1
Department of Management, ESSECT, Tunis, Tunisia
LEAD_AUTHOR
Imed
Zaiem
imed.zaiem@fsegt.rnu.tn
2
Department of Management, FSEGN, Nabeul, Tunisia
AUTHOR
Antil, J. H. (1984). Socially responsible consumers: profile and implications for public policy. Journal of Macromarketing, 4(Fall), 18-39.
1
Arbuthnot, J. (1977). The roles of attitudinal and personality variables in the prediction of environmental behavior and knowledge. Environment and Behavior, 9(3), 217-32.
2
Awad, T. A. (2011). Environmental segmentation alternatives: buyers’ profiles and implications. Journal of Islamic Marketing, 2(1), 55-73.
3
Baldassare, M. & Katz, C. (1992). The personal treat of environmental problems as predictor of environmental practices. Environment and Behavior, 24(5), 602-616.
4
Bamberg, S. (2003). How does environmental concern influence specific environmentally related behaviors? A new answer to an old question. Journal of Environmental Psychology, 23(1), 21-32.
5
Bang, H., Ellinger, A.E., Hadjimarcou, J., & Traichal, P. A. (2000). Consumer concern, knowledge, belief, and attitude toward renewable energy: An application of the reasoned action theory. Psychology and Marketing, 17(1), 6-26.
6
Baldjerhan, I. (1988). Personality variables and environmental attitudes as predictors of ecologically responsible consumption patterns. Journal of Business Research, 17(1), 51-56.
7
Barr, S. (2007). Factors influencing environmental attitudes and behaviors. Environment and Behavior, 39(4), 435-473.
8
Berkowitz, L. & Lutterman, K. (1968). The traditional socially responsible personality. Public Opinion Quarterly, 32(Summer), 169-85.
9
Brooker, G. (1976). The self-actualizing socially conscious consumer. Journal of Consumer Research, 3(September), 107-12.
10
Chan, R. Y. K., & Lau, L. B. Y. (2000). Antecedents of green purchases: A survey in China. Journal of Consumer Marketing, 17(4), 338-57.
11
Chan, R. Y. K., & Lau, L .B. Y. (2004). The effectiveness of environmental claims among Chinese consumers: Influences of claim type, country disposition and ecocentric orientation. Journal of Marketing Management, 20(3), 273-319.
12
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13
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14
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15
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16
D’Souza, C., Taghian, M., Lamb, P., & Peretiatkos, R. (2007). Green decisions: demographics and consumer understanding of environmental labels. International Journal of Consumer Studies, 31(4), 371-376.
17
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18
Fraj, E., & Martinez, E. (2006). Influence of personality on ecological consumer behavior. Journal of consumer Behavior, 5(3), 167-181.
19
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20
Hackett, P., & Florence Susan, J. (1991). The Facet Theoretical Analysis of Green Values: The Development of a Structural Model of Consumer and individual Environmental Concern Values, Workshop on Value and Lifestyle Research in Marketing, EIASM, Brussels, October, 14-15.
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Hine, D. W., & Gifford, R. (1991). Fear appeals, individual differences, and environmental concern. The Journal of Environmental Education, 23(1), 36-41.
22
Jain, S., & Kaur, G. (2006). Role of socio-demographics in segmenting and profiling green consumers: an exploratory study of consumers in India. Journal of International Consumer Marketing, 18(3), 107-117.
23
Kim, Y., & Choi, S. M. (2005). Antecedents of green purchase behavior: An examination of collectivism, environmental concern, and perceived consumer effectiveness. Advances in Consumer Research, 32, 592-599.
24
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25
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26
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27
Lee, J. A., & Holden, S. J. S. (1999). Understanding the determinants of environmentally conscious behavior. Psychology & Marketing, 16(5), 373-392.
28
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29
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30
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31
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32
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33
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34
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35
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36
Schwepkar, C. H., & Cornwell, T. B. (1991). An examination of ecologically concerned consumers and their intentions to purchase ecologically-packaged products. Journal of Public Policy and Marketing, 10(2), 77-101.
37
Scott, D., & Willits, F. K. (1994). Environmental attitudes and behavior. A Pennsylvania Survey, Environment and Behavior, 26(2), March, 239-260.
38
Shrum, L. J., Lowrey, T. M., & McCarty, J. A. (1995). Applying Social and Traditional Marketing Principles to the Reduction of Household Waste. American Behavioral Scientist, 38(4), 646-657.
39
Stanton, W., & Futrell, C. (1987). Fundamentals of Marketing, 8th edition, New York: McGraw-Hill Book Company.
40
Straughan, R. D., & Roberts, J. A. (1999). Environmental segmentation alternatives: a look at green consumer behavior in the new millennium. Journal of Consumer Marketing, 16(6),558-575.
41
Tilikidou, I., & Zotos, Y. (1999). Ecological Consumer Behaviour: Review and Suggestions for Future Research. MEDIT, 10(1), 14-21.
42
Van Liere, K., & Dunlap, R. (1981). The social bases of environmental concern: a review of hypotheses, explanations, and empirical evidence. Public Opinion Quarterly, 44(2), 181-97.
43
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44
Webster, F. (1975). Determining the characteristics of socially conscious consumer. Journal of Consumer Research, 2(3), 188-196.
45
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46
ORIGINAL_ARTICLE
Evaluation of Web Users’ Attitude toward the Brand Online: The Case of an Online Event
Web users surf the net looking for web pages that use several attractive tools such as music, graphics and colors. In the context of online purchasing, these atmospheric variables answer web users’ queries and consequently influence their behavioral responses. The present survey targets the study of the impact of a website’s atmospheric dimensions (readability and design) on the web user’s attitude toward the brand. The study is about an online event created by Tunisiana versus Ooredoo (a private telecommunications operator in Tunisia) following the commercial rebranding that aimed at unifying the group and subsidiaries within one brand. The survey was conducted using administered questionnaire next to a convenience sample of 200 web users. The results of the study demonstrated the positive influence of website readability as well as design on the web user’s attitude toward the brand.
https://www.ijmae.com/article_117542_5e8337320c4b6caa1b29954b1f4fd6e7.pdf
2015-05-01
381
393
Website atmosphere
attitude toward the brand
readability
Design
online event
Dhouka
Oueldoubey
dhou_dkb@yahoo.fr
1
Department of Management, ENISO, Sousse, Tunisia
AUTHOR
Faouzia
Mida
faouzia.mida@yahoo.com
2
Department of Management, ESSECT, Tunis, Tunisia
LEAD_AUTHOR
Imed
Zaiem
imed.zaiem@fsegt.rnu.tn
3
Department of Management, FSEGN, Nabeul, Tunisia
AUTHOR
Ajzen, I. (2001). Nature and operation of attitudes. Annual Review of Psychology, 52, 27-58.
1
Biers, K. and Richards, L. (2002). Web Page Background Color Evaluative Effect on Selected Product Attributes, papier de recherche, Utah State University.
2
Bitner, M.J. (1995). Building service relationships: it’s all about promises. Journal of the Academy of Marketing Science, 23, 4, 246-251.
3
Boyer, A. and Nefzi, A. (2008). La relation entre la perception de la qualité et la fidélité. La Revue des Sciences de Gestion, 234, 6, 37-48.
4
Chang, J.E., Simpson, T.W., Rangaswamy, A. and Tekchadaney, J.R. (2002). A good website can convey the wrong brand image! a preliminary report, Working Paper, E-Business Research Center (EBRC), Université de Pennsylvanie.
5
Chen, Q. and Wells, W.D. (1999). Attitude toward the site. Journal of Advertising Research, 39, 5, 27-37.
6
Cova, V. (2004). Le design des services. Décisions marketing, 34, 29-40.
7
Dailey, L. (2004). Navigational web atmospherics: explaining the influence of restrictive navigation cues. Journal of Business Research, 57, 7, 795-803.
8
Eagly, A.H. and Chaiken S. (1993). The psychology of attitudes, Orlando, FL, Harcourt Brace College Publishers.
9
Elidrissi, A. (2005). Le site Web bancaire: un outil de communication et de distribution au service du client. Revue des Sciences de Gestion, 40 (214-215), 165-175.
10
Ettis, S. (2005). L’atmosphère des sites web marchands: impact de la couleur, des animations et de la musique sur les réponses du consommateur, Tutorat ALM, Toulouse.
11
Gonzalez, C. (2005). Satisfaction du consommateur suite à la visite du catalogue électronique : impact de la lisibilité perçue et de la stimulation perçue, Revue Française du Marketing, 5, 5, 91-110.
12
Gorn, G., Chattopadhyay, A., Sengupta, J. and Tripathi, S. (2004). Waiting for the web: how screen color affects time perception. Journal of Marketing Research, XLI, May, 215-225.
13
Helme-Guizon A. and Amato S. (2004). Favoriser l'achat et la fidélité des internautes: Les apports de la théorie psychosociale de l'engagement. Décisions Marketing, 34, 53-66.
14
Heijden, V.H., Verhagen, T. and Creemers, M. (2001). Predicting online purchase behavior: replications and test of competing models, paper presented at the Proceedings of the 34th international conference on system sciences, Vrije University, Amsterdam, faculty of economics.
15
Katerattenakul (2002). Measuring information quality of web sites; Development of an instrument, Proc. of 20th Int. Conf. on.inf.sys. Charlotte, NC (1999), 279-285.
16
Khrouf Laamouri L. and Gharbi J. (2008). L’impact de l’imagerie mentale générée par un site Web marchand sur la valeur perçue et l’intention de comportement. In: International Congress Marketing Trends.
17
Kotler, P. (1973). Atmospherics as a marketing tool. Journal of retailing, 49, 4, 48-64.
18
Ladewin, R. (2001). Ergonomie et accessibilité des sites Web : quelques problèmes et enjeux pour le e-commerce, Décisions Marketing, 21, 57-71.
19
Lemoine, J.F. (2008). Atmosphère des sites web marchands et réactions des internautes. Revue française du marketing, 4, 5, 37-80.
20
Lemoine, J.F. (2005). L’atmosphère du point de vente comme variable stratégique commerciale. Décision Marketing, Vol N°39, Juillet-Septembre (2005), 79-82.
21
Limayem, M., and Rowe, F. (2006). Comparaison des facteurs influençant les intentions d’achat à partir du web à Hong Kong et en France: influence sociale, risques et aversion pour la perte de contact, Revue française du marketing, 4, 9, 67-83.
22
MacKenzie, S. and Lutz, R. (1989). An empirical examination of the structural antecedents of attitude toward the ad in an advertising pretesting context. Journal of Marketing, 53, 48-65.
23
Manganari, E. E., Siomkos G. J. and Vrechopoulos A.P. (2009). Store atmosphere in web retailing. European Journal of Marketing. 43(9/10), 1140-1153.
24
Milliman, R.E. and Fugate D.L. (1993). Advertising Professional Legal Services: The Effects of Price Inclusion on Perception of Quality and Economic Value. Journal of Professional Services Marketing, 9, 2, 53-70.
25
Mitchell, A.A. (1986). The Effect of Verbal and Visual Components of Advertisements on Brand Attitudes and Attitudes Toward the Advertisement, Journal of Consumer Research, 13, (juin), 12-24.
26
Sibéril, P. (1994). L'influence de la musique sur les comportements des acheteurs en grande surface, Thèse de doctorat en sciences de gestion, Université de Rennes I, Rennes.
27
Turley, L.W. and Milliman, R.E. (2000). Atmospheric effects on shopping behavior: a review of the experimental evidence. Journal of Business Research, 2000, 49, 2, 193-211.
28
Yakov, B. and al., (2005). Are the Drivers and Role of Online Trust the Same for all Web Sites and Consumers? A Large Scale Exploratory Empirical Study. Journal of marketing, 69/4, avril2005, 133-152.
29
ORIGINAL_ARTICLE
A New Model for the Calculation of Customer Life-time Value in Iranian Telecommunication Companies
In this paper, we proposed a new model to evaluate a customer's lifetime value, considering non-financial elements such as the customer’s churn probability, cooperation capability, willingness to refer, willingness to recommend, and innovation. We tested our proposed model on customer data from a mobile phone operator to evaluate the effect of each element on the customer's lifetime value. Four hundred and twenty questionnaires were distributed and 400 questionnaires were determined to be suitable for our study. We employed structural equation modeling using Smart-PLS software and we have found that the innovation, customer’s churn, willingness to refer, and cooperation elements have the strongest effect on the customer's lifetime value.
https://www.ijmae.com/article_117545_59e6c846caecde4bd40fb83a82de289a.pdf
2015-05-01
394
403
Customer life time value
customer innovation
cooperation potential
willingness to recommend
willingness to refer
churn
Reza
Samizadeh
1
Assistant Professor, Department of Industrial Engineering, Alzahra University, Tehran, Iran
AUTHOR
Hamidreza
Koosha
2
Assistant Professor, Department of Industrial Engineering, Ferdowsi University of Mashhad, Mashhad, Iran
AUTHOR
Soudabeh
Zangeneh
3
Assistant Professor, Department of Industrial Engineering, Alzahra University, Tehran, Iran
AUTHOR
Sahar
Vatankhah
sa.vatankhah@gmail.com
4
Department of Industrial Engineering, Alzahra University, Tehran, Iran
LEAD_AUTHOR
Blattberg, R. C., Malthouse, E. C., & Neslin, S. A. (2009). Customer lifetime value: Empirical generalizations and some conceptual questions. Journal of Interactive Marketing, 23(2), 157-168.
1
Blattberg, R. C., & Deighton, J. (1996). Manage marketing by the customer equity test. Harvard business review, 74(4), 136.
2
Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer equity: Building and managing relationships as valuable assets. Harvard Business Press.
3
Berger, P. D., & Nasr, N. I. (1998). Customer lifetime value: marketing models and applications. Journal of interactive marketing, 12(1), 17-30.
4
Boles, J. S., Barksdale, H. C., & Johnson, J. T. (1997). Business relationships: an examination of the effects of buyer-salesperson relationships on customer retention and willingness to refer and recommend. Journal of Business & Industrial Marketing, 12(3/4), 253-264.
5
Chan, S. L., Ip, W. H., & Cho, V. (2010). A model for predicting customer value from perspectives of product attractiveness and marketing strategy. Expert Systems with Applications, 37(2), 1207-1215.
6
Cheng, C. H., & Chen, Y. S. (2009). Classifying the segmentation of customer value via RFM model and RS theory. Expert systems with applications, 36(3), 4176-4184.
7
Chen, Z. Y., & Fan, Z. P. (2013). Dynamic customer lifetime value prediction using longitudinal data: An improved multiple kernel SVR approach. Knowledge-Based Systems, 43, 123-134.
8
Cheng, C. J., Chiu, S. W., Cheng, C. B., & Wu, J. Y. (2012). Customer lifetime value prediction by a Markov chain based data mining model: Application to an auto repair and maintenance company in Taiwan. Scientia Iranica, 19(3), 849-855.
9
Donkers, B., Verhoef, P. C., & de Jong, M. G. (2007). Modeling CLV: A test of competing models in the insurance industry. Quantitative Marketing and Economics, 5(2), 163-190
10
Glady, N., Baesens, B., & Croux, C. (2009). A modified Pareto/NBD approach for predicting customer lifetime value. Expert Systems with Applications, 36(2), 2062-2071.
11
Glifford E., customer relationship management, www.businessballs.com website/article/customer relationship management, 2005.
12
Han, S. H., Lu, S. X., & Leung, S. C. (2012). Segmentation of telecom customers based on customer value by decision tree model. Expert Systems with Applications, 39(4), 3964-3973.
13
Haenlein, M., Kaplan, A. M., & Beeser, A. J. (2007). A model to determine customer lifetime value in a retail banking context. European Management Journal, 25(3), 221-234.
14
Hwang, H., Jung, T., & Suh, E. (2004). An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry. Expert systems with applications, 26(2), 181-188.
15
Khajvand, M., & Tarokh, M. J. (2011). Estimating customer future value of different customer segments based on adapted RFM model in retail banking context. Procedia Computer Science, 3, 1327-1332.
16
Liu, C. T., Guo, Y. M., & Lee, C. H. (2011). The effects of relationship quality and switching barriers on customer loyalty. International Journal of Information Management, 31(1), 71-79.
17
Liang, Y. H. (2010). Integration of data mining technologies to analyze customer value for the automotive maintenance industry. Expert Systems with Applications, 37(12), 7489-7496.
18
Rudolf-Sipötz, E. (2001). Kundenwert: Konzeption, Determinanten, Management. Thexis.
19
Shin, D. H., & Kim, W. Y. (2008). Forecasting customer switching intention in mobile service: An exploratory study of predictive factors in mobile number portability. Technological Forecasting and Social Change, 75(6), 854-874.
20
Tang, C., Seal, C. R., & Naumann, S. E. (2013). Emotional labor strategies, customer cooperation and buying decisions. Journal of Management and Marketing Research, 13, 1-15.
21
ORIGINAL_ARTICLE
Comparing High-involvement and Low-involvement Products: Brand Perspective
Today, with fierce competition in attracting new customers, maintaining existing ones and gaining a greater market share, organizations across the world are obliged to develop new products and create distinctive features in them. With regard to the results, the levels of perceived quality, value and risk as well as the relative price and purchase intentions among the students (participants) are appropriate. This paper discuss knowledge of brand awareness and its crucial role which should be well known to marketing manager for the design of an organization`s marketing strategies. The purpose of this paper is to determine the brand awareness of high- and low-involvement products among students enrolled at Tehran University. A self-administered survey was completed by a convenience sample of 60 students of the Tehran University in Iran. The focal high-involvement product was laptop and the low-involvement product, shampoo. The results indicated similar awareness of high-involvement product brands and low-involvement product brands. Advertising played an equal role in the awareness of Laptop brands and Shampoo brands. The brand names which are easy to pronounce was far important for both Shampoo and Laptop brands. The item of best-selling brands had the most roles and the item of high quality had the least effect on consumer decision making. In addition, the results showed that the higher price brands are more important than well-known ones.
https://www.ijmae.com/article_117548_a23d601e3c3310405dfa1903262facc0.pdf
2015-05-01
404
413
advertising
Brand Awareness
customer
Tehran University
Fariba
Lotfizadeh
fariba_lotfizadeh@yahoo.com
1
MA of Entrepreneurship Management, Entrepreneurship Department, Tehran University, Tehran, Iran
LEAD_AUTHOR
Fereshteh
Lotfizadeh
lotfizadeh1981@gmail.com
2
Assistant Professor of Marketing, Department of Business Management, Zanjan Branch, Islamic Azad University, Zanjan, Iran
AUTHOR
Baker, G.H. (1984), “The carrier elimination decision: implications for motor carrier marketing”,Transportation Journal, Vol. 24 No. 1, pp. 20-9.
1
Beaudoin, P., Lachance, M.J. and Robitaille, J. (2003), “Fashion innovativeness, fashion diffusion and brand sensitivity among adolescents”, Journal of Fashion Marketing and Management, Vol. 7, January, pp. 23-30.
2
Gregory, J.R. (1993), “Strong brands stick out in a crowd”, Business Marketing, Vol. 78, August, p. 39.
3
Hogg, M.K., Bruce, M. and Hill, A.J. (1999), “Brand recognition and young consumers”, Advances in Consumer Research, Vol. 26, January, pp. 671-4.
4
Hoyer, W.D. and Brown, S.P. (1990), “Effects of brand awareness on choice for a common, repeat-purchase product”, Vol. 17, September, pp. 141-8.
5
Keller, K.L. (1993), “Conceptualizing, measuring and managing customer-based brand equity”, Journal of Marketing, Vol. 57, January, pp. 1-22.
6
Keller, K.L. (2003), Strategic Brand Management: Building, Measuring and Managing Brand Equity, Pearson, Upper Saddle River, NJ.
7
Lambin, J.J. (2002), Market-Driven Management: Strategic and Operational Marketing, Macmillan Business, London.
8
Laurent, G., Kapferer, J. and Roussel, F. (1995), “The underlying structure of brand awareness scores”, Marketing Science, Vol. 14, March, pp. 170-9.
9
Macdonald, E. and Sharp, B. (2000), “Brand awareness effects on consumer decision-making for a common, repeat purchase product: a replication”, Journal of Business Research, Vol. 48, April, pp. 5-15.
10
Mariotti, J. (1999), Smart Things to Know about Brands and Branding, Capstone Publishing, London.
11
Mowen, J.C. and Minor, M.S. (2001), Consumer Behavior: A Framework, Prentice-Hall, Englewood Cliffs, NJ.
12
Oh, J. and Fiorito, S.S. (2002), “Korean women’s clothing brand loyalty”, Journal of Fashion Marketing and Management, Vol. 6, March, pp. 206-22.
13
Pickton, D. and Broderick, A. (2001), Integrated Marketing Communications, Pearson Education, London.
14
Rossiter, J.R. and Percy, L. (1997), Advertising Communications and Promotion Management, McGraw-Hill, Boston, MA.
15
Ross, J. and Harradine, R. (2004), “I am not wearing that! Branding and young children”, Journal of Fashion Marketing and Management, Vol. 8, January, pp. 11-26.
16
Sekaran, U. (2003), Research Methods for Business: A Skill Building Approach, John Wiley & Sons, New York, NY.
17
Taylor, S.L. and Cosenza, R.M. (2002), “Profiling later aged female teens: mall shopping behavior and clothing choice”, Journal of Consumer Marketing, 19 May, pp. 393-408.
18
Varey, R.J. (2002), Marketing Communication, Routledge, London.
19
Vranesˇevic´, T. and Stancˇec, R. (2003), “The effect of the brand on perceived quality of food products”, British Food Journal, Vol. 105, November, pp. 811-25.
20
Woodside, A.G. and Wilson, E.J. (1985), “Effects of consumer awareness of brand advertising on preference”, Journal of Advertising Research, Vol. 25, April, pp. 41-8.
21
ORIGINAL_ARTICLE
A Multi-dimensional Model of Acceptance of Mobile Banking
Factors affecting rejection or acceptance of emerging technologies such as mobile banking have caused a high interest in researchers and consumers. Yet, understanding the risks of this technology has remained unknown in this infrastructure. This study aims to investigate multi-dimensional effects of trust and risk factors on initial acceptance of mobile banking. Thus, after representing a theoretical background using applied research method and questionnaire, a multi-dimensional investigation of effects of trust and risk factors on initial acceptance of mobile banking has been represented. The statistical population consists of the customers who referred to branches of bank Saderat across Qazvin city, that sample size (385) was obtained using Cochran formula. To measure validity of questionnaire with referral to scholars, validity of questionnaire was confirmed through Lawshe's formula, and its reliability was obtained through Cronbach's alpha formula. The results of this study indicate that trust and risk factors from six different aspects affect initial acceptance of mobile banking. To investigate effects of research variables, methods of inferential statistics including SPSS and LISREL software have been used. The results of research indicated that ninth hypothesis among 10 hypotheses was not confirmed.
https://www.ijmae.com/article_117549_2d83c500b9553d0d57e2802d99d6267f.pdf
2015-05-01
414
427
Mobile Banking
Trust
perceived risk
self-efficacy
Performance Expectancy
Fereshteh
Lotfizadeh
lotfizadeh1981@gmail.com
1
Assistant Professor of Marketing, Department of Business Management, Zanjan Branch, Islamic Azad University, Zanjan, Iran
LEAD_AUTHOR
Abdollah
Ghorbani
2
MA of Business Administration, Department of Business Management, Zanjan Branch, Islamic Azad University, Zanjan, Iran
AUTHOR
Ashfaei, M. S. and Sheykhani, S. (1998). “Bank cards and how to use them in the Islamic Republic of Iran”, Institute for Monetary and Banking Studies.
1
Behbodi, M. AbediniKashksaray, A.JalilvandShirkhanytabar, M. (2013). “Acceptance of Mobile banking by customers of Iranian banks”, Journal of Marketing Management, No. 18.
2
D.H. D.H. McKnight, N.L. Chervany. (2003)," What trust means in e-commerce customer relationships: an interdisciplinary conceptual typology", International Journal of Electronic Commerce, No. 6 (2), pp.296–315.
3
Khaki, GR. (2003). “The dissertation research approach, Baztab publication, second edition,
4
Laukkanen, T. (2007). “Internet vs mobile banking: comparing customer value perceptions”, Business Process Management Journal, 13 (6), pp. 788-97.
5
Lee Kun Chang, Chung Namho, (2009). “Understanding factors affecting trust in and satisfaction with mobile banking in Korea: A modified DeLone and McLean’s model perspective”, Interacting with Computers, No.21, pp.385–392.
6
Lewis, B.R. and Bingham, G. (1991). ‘Service quality: an international comparison of bank customers’ expectations and perceptions’, Journal of Marketing Management, No. 7, pp. 3-11.
7
Lockett A., Littler D. (1997). "The adoption of direct banking service". Journal of Marketing Management, Vol.13, No.8, pp.791-811.
8
M. Suoranta, M. Mattila, J. Munnukka, (2007). "Technology-based services: a study on the drivers and inhibitors of mobile banking", International Journal of Management and Decision Making, Vol. 6, No.1, pp.33–46.
9
Man Yeung Kit, (2006). “Factors affecting Customer’s Trust in Online banking”, Requirement for the Degree of Bachelor of Business Administration (Honours), School of Business, Hong Kong Baptist University.
10
Naeyang, J.,Youngsang, Y. Tae-Young, H. (2009), “Moderating effect of personal innovativeness on mobile- RFID services: Based on Warshaw's purchase intention model”, Technological Forecasting & Social Change, Vol.76, pp.154–164.
11
Okonkwo, Ikechukwu. (2012). "Behavioral Intention to Adopt Internet Banking", Luleå University of Technology, Department of Business Administration, Technology and Social Sciences.
12
Wati, Yulia. et al. (2009). "An Empirical Analysis of End-User Satisfaction toward E-Banking in Indonesia (A Comparison Model of ATMs, Internet Banking and Mobile Banking". AMCIS 2009 Proceedings1. Paper 30. Pp.514-526.
13
Xin Luo, Han Li, Jie Zhang, J.P. Shim, (2010), " Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services", journal homepage: www.elsevier.com/ locate/dss, pp. 222-234.
14
YousafzaiShumaila Y., Pallister John G., Foxall Gordon R., (2003)," A proposed model of e-trust for electronic banking", Technovation, Vol. 23, pp.847–860.
15
Zhou Tao, Lu Yaobin, Wang Bin, (2010), “Integrating TTF and UTAUT to explain mobile banking user adoption”, Computers in Human Behavior, Vol.26, pp.760–767.
16
ORIGINAL_ARTICLE
Comparing Relationship between Quality of Earning and Stock Return of Companies Listed in Tehran Stock Exchange
In this research, role of accruals in description of earning quality of the companies listed in Tehran Stock Exchange has been studied and relationship between quality of earning, through accruals and its constituents, and normal stock return has been studied. Correlation analysis and historical information of the companies used as the research method. The statistical sample includes 109 companies in Tehran Stock Exchangeduring 2009-2013. For data analysis and hypothesis testing, Multiple Linear Regression Model based on panel data has been used with Estimated Generalized Least Square (EGLS) by applyingEviews and Stata softwares.Three hypotheses were developed to determine relationship between earning quality and stock return. Results of the research indicated that there is a direct and significant relationship between accruals and normal stock return in Tehran Stock Exchange. No significant relationship was found between non-discretionary accruals and normal return.
https://www.ijmae.com/article_117550_b216d50c275e2bfc8dcd856fc376b584.pdf
2015-05-01
428
443
Quality of earning
abnormal stock return
Accruals
discretionary accruals and non-discretionary accruals
Mehrnoosh
Ebrahimi
ghazalmehr2005@gmail.com
1
M.S. Student and Member of Young Researchers and Elites, Islamic Azad University, Islamshahr Branch, Islamshahr, Iran
AUTHOR
Asghar
Asadi
asghar20asadi@yahoo.com.au
2
Assistant professor, Islamic Azad University, Firoozkouh Branch, Firoozkouh, Iran
LEAD_AUTHOR
Hamid
Kordlouie
hamidreza.kordlouie@gmail.com
3
Assistant professor, Islamic Azad University, Islamshahr Branch, Islamshahr, Iran
AUTHOR
Azimi Yancheshmeh, M. (2014). Studying relationship between persistence of accruals and stock return. Accounting and Auditing Studies Journal. No. 21. Spring 2014.
1
Barth, M., Beaver, w. and Landsman, w. (2001). The relevance of the value relevance literature for financial accounting standard setting: another view, Journal of accounting and Economics, 31: 77-104.
2
Chan, k, Chan, L, Jegadeesh, N. and J. Lakonishok )2006). Earnings quality and stock returns, Journal of business, vol.79, no.3.
3
Ebrahimi, S. and Ebrahimi, M. (2012). Earning management, motives and strategies. Accounting and Auditing Studies Journal. First year.No.1.
4
Esmaeilzadeh mqry, A.; Ebrahimi, M. and Mohseni Dehkalani, N. (2014). “THE Impact of Earnings Management on Earnings Quality”،Indian Journal of Scientific Research، 4 (6): 846-854,
5
Ghaemi, M. H., Jamal Livani, A., Deh Bozorgi, S. (2008). Earning quality and stock return of companies. Accounting and Auditing Studies Journal. No. 2008. P. 71-88.
6
Hashemi, A and Sadeghi, M. (2009). Relationship between discretionary accruals and operating cash fund, stock return and efficiency of investment of capital assets in companies accepted in Tehran Stock Exchange. Financial Accounting, No. 2, P.1-17.
7
Hirshleifer, D. Kewei, H. and Siew, H. T. (2009). Accruals, Cash flows and Aggregate Stock Retur«, Journal of Financial Economics, 91: 389-406.
8
Jahankhani, A. and Zarif Fard, A. (1995). Do managers and shareholders use suitable criterion for measuring corporate value? Financial research. Faculty of Management of University of Tehran. Second year.No.7 and 8. Summer and Fall 1995. P. 41-66.
9
Kim, D. and Qi, Y. (2010). “Accruals Quality, Stock Returns, and Macroeconomic Conditions”, published in The Accounting Review, Vol. 85, no.3, 937-978
10
Mashmool Bonab, S. (2014). Comparative study of financing through loan on earning with approach to automotive industries and food industries between 1996 and 2001. Bourse Journal.No.45. Tehran Stock Exchange Publication. February 2005.
11
Mehrabi, Minooee, Abrisham Chi, (2010). Quality of earning and stock return of stock exchange companies. Business Management Journal .No. 8, second year. Winter 2011.
12
Ogneva, M. (2008). Accruals quality and expected returns: the importance of controlling for cash flow shocks. Working paper. Stanford University
13
Osma, B. G. and B. Gill-de-Albornoz, N. (2007). “The Effect of the Board Composition and its Monitoring Committees on Earnings Management: Evidence from Spain.” Corporate Governance, Vol. 15, No. 6, PP. 1413−1428.
14
Quality of formulating accounting standards (2007). Accounting standards: theoretical concepts, financial reporting, Tehran: Auditing Organization.
15
Richardson, J.V. and Waegelein, J. F. (2002), The influence of Long- term performance plans on Earnings Management and Firm performance , Review of Quantitative Finance and Accounting,18: 161-183.
16
Sloan, R. G. (1996). Do stock prices fully reflect information in accruals and cash flows about future earnings?«, The accounting Review, No.71, PP 289-315.
17
Zang, X. F. (2007). Accruals, investment and Accrual Anomaly, The Accountig Review, 82: 336-363.
18
ORIGINAL_ARTICLE
The Review of Mokbang (Broadcast Eating) Phenomena and Its Relations with South Korean Culture and Society
This research paper focuses on how the South Korean culture and society plays a major role in not just in the personal lives of the Koreans but in the business sector too. By understanding the South Korean culture, it gives us an idea and understanding of why such a phenomena, like Mokbong (broadcast eating), has become such a popular trend in South Korea. This paper discusses and reviews the major characteristics of Korean culture, such as Kibun, Inhwa, influences of Confucianism and the power hierarchy, which influences the Korean businesses today (locally and internationally). Through these characteristics and the factors of the past and present day in Korean society and culture they had helped contribute to the success of Mokbong.
https://www.ijmae.com/article_117551_d73c98ada566600ce09d0b58d290b6b2.pdf
2015-05-01
444
456
Korean Culture
Business
Society
Mokbang
Factors of Success
Husna
Hakimey
anilhakimey11@gmail.com
1
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Cardiff Metropolitan University UK, Westminster International College, Subang, Malaysia
AUTHOR
Bonini, T., & Natochenny, S. (2014). New Internet Fad: Watching Other People Eat Online.Vocativ.com. Retrieved 25 February 2015, fromhttp://www.vocativ.com/video/tech/internet/south-koreans-eating-tv/
1
Byun, J. (2008). Influences of Confucianism on Korean Corporate Culture.
2
CCTV America, (2014). South Korean retailers targeting growing singles demographic. Retrieved 25 February 2015, from http://www.cctv-america.com/2014/12/30/south-korean-retailers-targeting-growing-singles-demographic
3
Chaney, L., & Martin, J. (2011). Intercultural business communication (5th ed.). Upper Saddle River, N.J.: Pearson Prentice Hall.
4
Choi, W., Dobbs, R., Mischke, J., Cho, E., Kim, B., & Kim, H. (2013). Beyond Korean style: Shaping a new growth formula. Mckinsey Global Institute.
5
Chon, D. (2007). Korean Cuisine and Food Culture. SPECIAL EDITION Exploring The Flow Of East Asian Food Culture.
6
Evans, S. (2015). The Koreans who televise themselves eating dinner. BBC News. Retrieved 25 February 2015, from http://www.bbc.com/news/magazine-31130947
7
Frances, C. (2014). South Korea's online trend: Paying to watch a pretty girl eat - CNN.com. CNN. Retrieved 25 February 2015, from http://edition.cnn.com/2014/01/29/world/asia/korea-eating-room/
8
Kim, C., & Lee, J. (2015). Lonely Koreans Eating Frozen Dinners Causes Rethink on Inflation.Bloomberg.com. Retrieved 25 February 2015, from http://www.bloomberg.com/news/articles/2015-02-13/lonely-koreans-eating-frozen-dinners-causes-rethink-on-inflation
9
Knibbs, K. (2015). You Can Pay to Watch Strangers Eat on the Internet in South Korea. Gizmodo. Retrieved 25 February 2015, from http://gizmodo.com/you-can-pay-to-watch-strangers-eat-on-the-internet-in-s-1683950563
10
Kubo, A. (2014). “Gastronomic Voyeurism” is South Korea’s Latest Online Fad. The Diplomat. Retrieved 25 February 2015, from http://thediplomat.com/2014/02/gastronomic-voyeurism-is-south-koreas-latest-online-fad/
11
Kwaak, J. (2014). In South Korea, Eating Shows—or 'Mokbang'—Are Hits on the Web. WSJ. Retrieved 25 February 2015, from http://www.wsj.com/articles/SB10001424052702304851104579359592178568668
12
Lee, J., & Yang, K. (2014). In South Korea, IKEA Opens Biggest Store To Lure Tiny Households - Business Insider. Business Insider. Retrieved 25 February 2015, from http://www.businessinsider.my/r-in-south-korea-ikea-opens-biggest-store-to-lure-tiny-households-2014-12/#Xi8H3HHAVexWLFIb.97
13
Lee, S. (2011). The Korean Wave: The Seoul of Asia. The Elon Journal Of Undergraduate Research In Communications, 2(1).
14
Lee, S., Brett, J., & Park, J. (2012). East Asians’ Social Heterogeneity: Differences in Norms among Chinese, Japanese, and Korean Negotiators. Negotiation Journal, 28(4), 429-452. doi:10.1111/j.1571-9979.2012.00350.x
15
Malm, S. (2014). South Korean woman makes £5,600 a month streaming herself eating. Mail Online. Retrieved 25 February 2015, from http://www.dailymail.co.uk/news/article-2547254/South-Korean-woman-known-The-Diva-makes-9-400-month-streaming-eating-online-three-hours-day-manages-stay-chopstick-thin.html
16
Park, S. (2014). Eating Alone? Friends Are One Click Away. Food Anthropology. Retrieved 25 February 2015, from http://foodanthro.com/2014/09/30/eating-alone-friends-are-one-click-away/
17
Rovnick, N. (2013). Why South Korea is under stress and college graduates there earn less than if they didn’t have a degree. Quartz. Retrieved 25 February 2015, from http://qz.com/74818/south-korea-a-land-of-misery-and-financial-stress-where-college-graduates-earn-less-than-if-they-had-not-bothered-going/
18
Skillsyouneed.com,. (2007). Stress, Nutrition and Diet - Managing Stress | SkillsYouNeed. Retrieved 25 February 2015, from http://www.skillsyouneed.com/ps/stress-nutrition-diet.html
19
Southerton, D. (2008). More thoughts on Korean Business and Popular Culture, 2.
20
Sung-Woo, C., & Hunny, J. (2013). S.Korea sees rise in single-person households - ANN.Asianewsnet.net. Retrieved 25 February 2015, from http://www.asianewsnet.net/S-Korea-sees-rise-in-single-person-households-54203.html
21
Winderlich, M. (2015). Stress Management: How Healthy Eating Helps - Everyday Guide to Balanced Living - Everyday Health. EverydayHealth.com. Retrieved 25 February 2015, from http://www.everydayhealth.com/health-report/balanced-living/stress-management-how-healthy-eating-helps.aspx
22
Yee, C. (2012). Korean Culture and Its Influence on Business Practice in South Korea. The Journal of International Management Studies, 7(2).
23
ORIGINAL_ARTICLE
Can Neuro-Linguistic Programming (NLP) Be Used As Contemporary and Effective Skill for an Exceptional Manager in an Organization?
As the world of business becomes more competitive because of globalization, Neuro-Linguistic Programming (NLP) is emerging as an effective tool that helps managers to learn and manage the firm in order that they may increase their competitiveness in the market. It is therefore no surprise that NLP in a business context continues to grow rapidly, as NLP is increasingly becoming acknowledged as one of the best available sources of knowledge on people-skills. This is important, as employees are the most important asset of a firm so using NLP skills to maintain a good relationship with employees is crucial. Hence, the acquisition of NLP skills by the managers would make them successful.
https://www.ijmae.com/article_117553_922badce1d27f8e7992323133e49cc34.pdf
2015-05-01
457
466
Neuro-Linguistic Programming
effective
Skills
exceptional manager
organization
Lim
Joey
joey02lim@hotmail.com
1
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
AUTHOR
Alder, H. (1992). NLP: Managing a revolution. Management Decision, 30(5), 58. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/212084667?accountid=3783
1
Anderson, B. (2012, Apr 25). Life coaching, NLP gain ground in lebanon. McClatchy - Tribune Business News Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/ 1009162242?accountid=3783
2
Biswal, R., & Prusty, B. (2011). Trends in neuro-linguistic programming (nlp): A critical review. Social Science International, 27(1), 41-56. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/877005598?accountid=3783
3
Butler, C. (2009). What are the business benefits of training in nlp? Retrieved from http://www.revealsolutions.co.uk/about-nlp/what-are-the-business-benefits-of-training-in-nlp.asp
4
Carter, D. (2005). NEURO LINGUISTIC PROGRAMMING: A personal perspective. Training Journal, , 16-19. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/202953655?accountid=3783
5
Cassidy-Rice, J. (2014). NLP promotes personal development and professional success: Process gives the edge to both companies and individuals. Human Resource Management International Digest, 22(3), 38 – 41.
6
Craft, A. (2001). Neuro-linguistic Programming and learning theory. Curriculum Journal, 12(1), 125-136. doi:10.1080/09585170010017781
7
Gardner, R. (n.d.). NLP-neuro-linguistic programming-introduction: Principles and techniques (edited). Retrieved from http://www.oregon.gov/dhs/vr/ovrs%20inservice/Overview%20of%20NLP%20Concepts.pdf
8
Hayes, P. (2006). NLP Coaching. Maidenhead, England: McGraw-Hill Education.
9
Hoag, J., D. (n.d.). NLP meta programs. Retrieved from http://www.nlpls.com/articles/metaPrograms.php
10
Hott, R. (2011, Sept 17). Pacing and leading. Retrieved from http://nlptraining.com/articles/pacing-and-leading/
11
Krugman, M., Kirsch, I., Wickless, C., Milling, L., Golicz, H., & Toth, A. (1985). Neuro-linguistic programming treatment for anxiety: Magic or myth? Journal of Consulting and Clinical Psychology, 53(4), 526-530. Retrieved from http://www.druidmedb.com/uploads/3/7/8/2/378298/nlp_treatment_for_anxiety_magic_or_myth.pdf
12
Mills, A. (1999). Pollyanna and the not so glad game. Children’s Literature, 27, 87.
13
Neuro-linguistic programming (NLP). (2003). In Capstone encyclopedia of business. Hoboken, NJ: Wiley. Retrieved from http://ezproxy.snhu.edu/login?qurl=http%3A%2F%2Fsearch.credoreference.com.ezproxy.snhu.edu%2Fcontent%2Fentry%2Fcapstonebus%2Fneuro_linguistic_programming_nlp%2F0
14
Munro, A. (1999, Jun 12). NLP for better communication. New Straits Times Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/266491661?accountid=3783
15
Neuro linguistic programming. Retrieved from http://ss1.spletnik.si/4_4/000/000/34b/d8c/Why-should-I-get-an-NLP-Certification.pdf
16
NLP tools for effective management. Retrieved from http://www.theactuary.com/archive/old-articles/part-3/nlp-tools-for-effective-management/
17
O'Connor, J., & McDermott, I. (2013).Principles of NLP : What It Is, How It Works, and What It Can Do for You. London: Singing Dragon.
18
O’Connor, J., & Seymour, J. (2002). Introducing nlp. London: HapperCollins.
19
Patrick, J., P. (2005). Neuro linguistic programming and organizational development. Retrieved from http://www.timesofmalta.com/articles/view/20051030/business/neuro-linguistic-programming-and-organisational-development.73547
20
Pulse. (2007). PulseCareers: CareerCoach - neuro-linguistic programming. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/233370383?accountid=3783
21
Reevy, G., Ozer, Y. M., & Ito, Y. (2010). Encyclopedia of Emotion. Santa Barbara, Calif: Greenwood.
22
Rich, S. (2010, Oct 4). 5 nlp techniques that will transform your life. Retrieved from http://simonarich.com/nlp-techniques
23
Singh, A., & Abraham, A. (2008). Neuro linguistic programming: A key to business excellence. Total Quality Management & Business Excellence, 19(1/2), 141-149. doi:10.1080/14783360701602353
24
Smith, A. (1999). Stress management with NLP. Retrieved from http://www.kentmindfulemployer.net/ Documents/Stress%20Handouts%20NLP.pdf
25
Smith, R. (n.d.). NLP (neuro-linguistic programming). Retrieved from http://www.businessballs.com/nlpneuro-linguisticprogramming.htm
26
Stevenson, M. (2008). Intro to neuro-linguistic programming. Retrieved from http://www.freenlphomestudy .com/membersonly/iNLP/iNLPManual.pdf
27
Tosey, P., & Mathison, J. (2006). Introducing neuro-linguistic programming. Retrieved from http://www.som.surrey.ac.uk/NLP/Resources/IntroducingNLP.pdf
28
Understanding NLP; principles and practice, 2d ed. (2005). Reference and Research Book News, 20(2) Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/ 199698172?accountid=3783
29
Vickers, A. (2009). Does learning about NLP give leaders the edge? Training Journal, 28-31. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/202956616?accountid=3783
30
Wake, L. (2011). Excellence in training and management: The principles and practice of NLP. Training & Management Development Methods, 25(1), 301-307. Retrieved from http://ezproxy.snhu.edu/ login?url=http://search.proquest.com/docview/859434068?accountid=3783
31
Yemm, G. (2006). Can NLP help or harm your training and development? Training & Management Development Methods, 20(3), 407-416. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/202596941?accountid=3783
32
ORIGINAL_ARTICLE
The Alarming Trend of Sexual Harassment Occurrences in the Workplace and What Can Be Done
Researches have shown workplace Sexual Harassment (SH) as indeed a source of stress at workplaces. If he or she is a victim of SH, he or she is not the only one. Everyone has the rights to voice out, as we have our human rights. The purpose of this paper is to create an awareness of SH in workplaces due to its impact on each victim’s health, psychologically and physically. Most of the victims keep it as secret in order to avoid embarrassment. Yet, these embarrassments then lead to a higher percentage of workplace sexual harassment. This paper has reviewed a total of 25 journal articles, regarding the percentage of workplace SH victims, the society’s stance on it, the characteristics of victims, the criterion to judge Sexual Harassment, the influences of SH perceptions, the influences for the intention of SH intervention, the consequences of SH on victims and the effects of implementing training and policies. In some employers’ point of view, the contribution of training and policies to prevent workplace Sexual Harassment incidents are small. Yet, these small contributions on the other hand create a domino effect in long term view and are better than no action taken. Therefore, companies should implement training and policies as one of the strategies to protect employees from experiencing SH incidents as well as to uphold the company’s reputation.
https://www.ijmae.com/article_117554_903827a0fffbe2d284ad9648bcbdf4b5.pdf
2015-05-01
467
480
Quid pro quo harassment
depression.: Quid pro quo harassment
hostile work environment harassment
depression
Lim
Jinq
lwj_1996@outlook.com
1
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
AUTHOR
Banerjee, A., & Sharma, B. (2012). Gender differences in perception of workplace sexual harassment among future professionals. Industrial Psychiatry Journal, 20(1), 21. doi:10.4103/0972-6748.98410
1
Benavides-Espinoza, C., & Cunningham, G. (2010). Bystanders’ Reactions to Sexual Harassment. Sex Roles, 63(3-4), 201-213. Doi: 10.1007/s11199-010-9781-7
2
Campbell, C., Kramer, A., Woolman, K., Staecker, E., Visker, J., & Cox, C. (2015). Effects of a Brief Pilot Sexual Harassment Prevention Workshop on Employees’ Knowledge. Workplace Health & Safety, 61(10), 425-428.
3
Cates, S., & Machin, L. (2015). The State of Sexual Harassment in America: What is the Status of Sexual Harassment in the US Workplace Today?. The Journal of Global Business Management, 8, 133-138.
4
Charlesworth, S., McDonald, P., & Cerise, S. (2011). Naming and claiming workplace sexual harassment in Australia. Australian Journal of Social, 46(2), 141-161.
5
Hertzog, J., Wright, D., & Beat, D. (2008). There’s a Policy for That: A Comparison of the Organizational Culture of Workplaces Reporting Incidents of Sexual Harassment. Behavior and Social Issues, 17(2), 169-181. doi:10.5210/bsi.v17i2.2175
6
Herzog, S. (2007). Public Perceptions of Sexual Harassment: An Empirical Analysis in Israel from Consensus and Feminist Theoretical Perspectives. Sex Roles, 57(7-8), 579-592. Doi: 10.1007/s11199-007-9220-6
7
Johnson, K. (2010). Sexual harassment in the workplace: a case study of Nigeria. Gen & Behav, 8(1). doi:10.4314/gab.v8i1.54708
8
Lonsway, K., Paynich, R., & Hall, J. (2013). Sexual Harassment in Law Enforcement: Incidence, Impact, and Perception. Police Quarterly, 16(2), 177-210. Doi: 10.1177/1098611113475630
9
McLaughlin, H., Uggen, C., & Blackstone, A. (2012). Sexual Harassment, Workplace Authority, and the Paradox of Power. American Sociological Review, 77(4), 625-647. Doi: 10.1177/0003122412451728
10
Merkin, R., & Shah, M. (2014). The impact of sexual harassment on job satisfaction, turnover intentions, and absenteeism: findings from Pakistan compared to the United States. Springerplus, 3(1), 215. Doi: 10.1186/2193-1801-3-215
11
Nielsen, M., & Einarsen, S. (2012). Prospective relationships between workplace sexual harassment and psychological distress. Occupational Medicine, 62(3), 226-228. doi:10.1093/occmed/kqs010
12
Ohse, D., & Stockdale, M. (2008). Age Comparisons in Workplace Sexual Harassment Perceptions. Sex Roles, 59(3-4), 240-253. Doi: 10.1007/s11199-008-9438-y
13
Preusser, M., Bartels, L., & Nordstrom, C. (2011). Sexual Harassment Training: Person versus Machine.Public Personnel Management, 40(1), 47-62.
14
Ryan, A., & Wessel, J. (2011). Sexual orientation harassment in the workplace: When do observers intervene?. J. Organiz. Behav., 33(4), 510-511. doi:10.1002/job.787
15
Salin, D. (2008). Organisational responses to workplace harassment. Personnel Review, 38(1), 26-44. Doi: 10.1108/00483480910920697
16
Shahira, A., & Widad, A. (2009). Sexual Harassment in the Workplace. Ahfad Journal, 26(1), 3-24.
17
Sipe, S., Johnson, C., & Fisher, D. (2009). University students' perceptions of sexual harassment in the workplace. Equal Opportunities International, 28(4), 336-350. Doi: 10.1108/02610150910954791
18
Snyder, J., Scherer, H., & Fisher, B. (2010). Social organization and social ties: Their effects on sexual harassment victimization in the workplace, 137-150. Doi: 10.3233/WOR-2012-1325
19
Strate, J., Jung, T., & Leidlein, J. (2009). Sexual Harassment!. Public Integrity, 12(1), 61-76. Doi: 10.2753/pin1099-9922120105
20
Toker, Y., & Sümer, H. (2010). Workplace Sexual Harassment Perceptions in the Turkish Context and the Role of Individual Differences. Applied Psychology, 59(4), 616-646. doi:10.1111/j.1464-0597.2010.00420.x
21
Tseng, L. (2014). Blowing the whistle on workplace sexual harassment. Equality, Diversity and Inclusion: An International Journal, 33(6), 510-522. Doi: 10.1108/edi-11-2013-0092
22
Tyner, L., & Clinton, M. (2010). Sexual Harassment in the workplace: Are human resource professionals victims?. Journal of Organizational Culture, Communications and Conflict, 14(1).
23
Zenelaj, D., & Derveni, Z. (2013). Sexual Harassment of Albanian Women. International Journal of Arts & Sciences.
24
Zhang, X., & Zhang, Z. (2012). Investigation and Analysis of Sexual Harassment in Corporate Workplace of China. Sociology Mind, 02(03), 289-292. doi:10.4236/sm.2012.23038
25
ORIGINAL_ARTICLE
How Could Xiaomi Success in Online Phone Purchase Persuasion Influence other Phone Manufacturer?
As the world evolved, people were not only able to grow and produce more crops but they have also found the ability to mass produce. With the ability to mass produce, people start to trade with traders that come from all over the world. All those exchange and trading activities are done through physical appearance of two or more people. In the 21st century, most businesses are beginning to be transacted online. Buyers no longer need to go out from the house and go through all the hassle just to buy certain products. Xiaomi took advantage of the changes of world of internet and succeeded. As Xiaomi grew bigger, other phone manufacturers saw the opportunity to be as successful as Xiaomi. This paper looks into the current phone purchase behavior of the consumers and how the behavior is able to create opportunity to the other phone manufacturers to copy Xiaomi’s success.
https://www.ijmae.com/article_117555_d6c9535a0d2330310866bdbb312f8cce.pdf
2015-05-01
481
488
Online Purchase Behavior
Xiaomi
Internet
Ong
Lun
alex5313@hotmail.com
1
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
AUTHOR
Anderson, E. T., &Simester, D. I. (2014). Reviews without a Purchase: Low Ratings, Loyal Customers, and Deception. Journal of Marketing Research (JMR), 51(3), 249-269. doi:10.1509/jmr.13.0209
1
Beldona, S., Nusair, K., &Demicco, F. (2009). Online Travel Purchase Behavior of Generational Cohorts: A Longitudinal Study. Journal Of Hospitality Marketing & Management, 18(4), 406-420. doi:10.1080/19368620902799627
2
Bhagat, H. (2014). Xiaomi Redmi 1S launched at Rs 5,999; smartphone maker takes fight to the entry level – The Economic Times. The Economic Times. Retrieved 19 October 2014, from http://economictimes.indiatimes.com/magazines/panache/xiaomi-redmi-1s-launched-at-rs-5999-smartphone-maker-takes-fight-to-the-entry-level/articleshow/40917760.cms
3
Crook, J. (2013). Amazon’s Grocery Delivery Service, Amazon Fresh, May Launch In SF Next Week. TechCrunch. Retrieved 13 February 2015, from http://techcrunch.com/2013/12/05/amazons-grocery-delivery-service-amazonfresh-may-launch-in-sf-next-week/
4
En.miui.com,. (2015). Overview of MIUI 6 - MIUI Official English Site. Retrieved 13 February 2015, from http://en.miui.com/overview.php
5
Hartley-Parkinson, R. (2015). Man orders laptop on eBay and gets a photocopy of it instead. Metro. Retrieved 13 February 2015, from http://metro.co.uk/2015/02/04/man-orders-laptop-on-ebay-and-gets-a photocopy-of-it-instead-5049367/
6
Joonkyum, L., &Bumsoo, K. (2014). Assortment Optimization under Consumer Choice Behavior in Online Retailing. Management Science & Financial Engineering, 20(2), 27-31.doi:10.7737/MSFE.2014.20.2.027
7
Keller, E. (2007). Unleashing the Power of Word of Mouth: Creating Brand Advocacy to Drive Growth. Journal Of Advertising Research, 47(4), 448-452.
8
Kumar, A., & Mukherjee, A. (2013). Shop While You Talk: Determinants Of Purchase Intentions Through A Mobile Device. International Journal of Mobile Marketing, 8(1), 23-37.
9
Malik, G., &Guptha, A. (2013). An Empirical Study on Behavioral Intent of Consumers in Online Shopping. Business Perspectives & Research, 2(1), 13-26
10
Mi Malaysia,. (2014). Facebook. Retrieved 12 October 2014, from https://www.facebook.com/XiaomiMalaysia/photos_stream
11
Mir, I. A. (2014). Effects of Pre-Purchase Search Motivation on User Attitudes toward Online Social Network Advertising: A Case of University Students. Journal Of Competitiveness, 6(2), 42-55. doi:10.7441/joc.2014.02.04
12
Naylor, R. W., Lamberton, C. P., & West, P. M. (2012). Beyond the "Like" Button: The Impact of Mere Virtual Presence on Brand Evaluations and Purchase Intentions in Social Media Settings. Journal Of Marketing, 76(6), 105-120.
13
Notarantonio, E. M., & Quigley, C. J. (2009). The Effectiveness of a Buzz Marketing Approach Compared to Traditional Advertising: An Exploration. Journal Of Promotion Management, 15(4), 455-464. doi:10.1080/10496490903270174
14
Okazaki, S. (2009). Social influence model and electronic word of mouth. InternationalJournal Of Advertising, 28(3), 439-472.
15
Olson, P. (2014). China's Xiaomi Becomes World's 5th Largest Smartphone Maker. Forbes. Retrieved 19 October 2014, from http://www.forbes.com/sites/parmyolson/2014/07/31/chinas-xiaomi-becomes-worlds-5th-largest-smartphone-maker/
16
Roettgers, J. (2015). Xiaomi is looking to bring everything but its phones to the U.S.. Gigaom.com. Retrieved 13 February 2015, from https://gigaom.com/2015/02/12/xiaomi-is-looking-to-bring-everything-but-its-phones-to-the-u-s/
17
Singh, S., & Singh, B. (2014). A cross sectional study of online shopping behavior trends of electronics in UAE: A case of Ajman. Middle East Journal of Business, 9(3), 22-30.
18
Shih, C., Lin, T. Y., &Luarn, P. (2014). Fan-centric social media: The Xiaomi phenomenon in China. Business Horizons, 57(3), 349-358. doi:10.1016/j.bushor.2013.12.006
19
Shimp, T. A., Wood, S. L., &Smarandescu, L. (2007). Self-Generated Advertisements: Testimonials and the Perils of Consumer Exaggeration. Journal of Advertising Research, 47(4), 453-461.
20
Stone, B. (2014). Xiaomi's Phones Have Conquered China. Now It's Aiming for the Rest of the World. Businessweek.com. Retrieved 19 October 2014, from http://www.businessweek.com/articles/2014-06-04/chinas-xiaomi-the-worlds-fastest-growing-phone-maker
21
Sykes, A. (2015). Meizu m1 note will only cost 999 Yuan online, in store pricing will be higher.Gizchina.com. Retrieved 14 February 2015, from http://www.gizchina.com/2015/01/04/meizu-m1-note-will-cost-999-yuan-online-store-pricing-will-higher/
22
Tze-Hsien, L., &Ching-Jui, K. (2014). Online Purchase Delay: The Roles Of Online Consumer Experiences. Journal Of Electronic Commerce Research, 15(2), 133-150.
23
Wu, J. (2015). HTC to open 24-hour online store | Tech | Focus Taiwan - Cna English News. Focustaiwan.tw. Retrieved 14 February 2015, from http://focustaiwan.tw/news/ast/201501280025.aspx
24
Yulin, F., Israr, Q., Heshan, S., McCole, P., Ramsey, E., & Kai H., L. (2014). Trust, Satisfaction, and Online Repurchase Intention: The Moderating Role of Perceived Effectiveness of E-Commerce Institutional Mechanisms. MIS Quarterly, 38(2), 407-A9.
25
ORIGINAL_ARTICLE
Has Mobile Payment Finally Live Up to Its Expectation in Replacing Cash and Credit?
The purpose of this paper is to study whether mobile payment is a better payment method compared to cash and credit. Mobile payment is an innovative way of paying our bill using our mobile devices. However, it has failed to live up to its expectation when it first introduced to the market decades ago with various of impeding factors like cost, complexity, lack of trust from the consumers as well as limited network externalities. Today, with the advance of technology, consumers’ demand for a faster and convenient payment method as well as the implementation of many merchants or companies, mobile payment is starting to replace conventional payment method. As a whole, this research paper concludes that mobile payment is going to replace cash and credit and to be successful globally in the near future.
https://www.ijmae.com/article_117556_495b576a288a332047dcd865a432ebf3.pdf
2015-05-01
489
498
Mobile Payment
cash and credit
e-commerce
Apple Pay
Ooi
Shen
ows1993@gmail.com
1
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
LEAD_AUTHOR
Rashad
Yazdanifard
rashadyazdanifard@yahoo.com
2
Center of Southern New Hampshire University Program, Help College of Art and Technology, Kuala Lumpur, Malaysia
AUTHOR
Archer, M. (2014, October, 16). Mobile Payments Have Finally Arrived. So What’s Next. Payments Source. Retrieved from http://www.paymentssource.com/news/interchange/mobile-payments-have-finally-arrived-so-what-is-next-3019417-1.html
1
Camhi, J. (2014, December 19). 5 Things to Expect in Mobile Payments in 2015. Bank System & Technology. Retrieved from http://www.banktech.com/payments/5-things-to-expect-in-mobile-payments-in-2015/d/did/1318300
2
Colt, S. (2014, December, 21). Here’s Where People Are Using Apple Pay The Most. Business Insider, Tech. Retrieved from http://www.businessinsider.my/apple-pay-statistics-2014-12/#.VMNDjEeUdAo
3
Dahlberg, T., Mallat, N., Ondrus, J., &Zmijewska, A. (2007). Past, Present and Future of Mobile Payment Research: A Literature Review. Electronic Commerce Research and Applications. doi: 10.1016/j.elerap.2007.02.001
4
eMarketers. (2014, December 11). 2 Billion Consumers Worldwide to Get Smart (phones) by 2016. Retrieved from http://www.emarketer.com/Article/2-Billion-Consumers-Worldwide-Smartphones-by-2016/1011694
5
Hernandez,W. (2015. January, 15). Mobile Payments 5 for 5: Focus on Digital Wallets. Mobile Payments Today. Retrieved from: http://www.mobilepaymentstoday.com/articles/mobile-payments-5-for-5-focus-on-digital-wallets/
6
Gobry, P. E. (2012, July 11) Mobile Payments: What’s Taking So Long, and Who’s Going to Win. Business Insider. Retrieved from http://www.businessinsider.com/mobile-payments-whats-taking-so-long-and-whos-going-to-win-20126?IR=T&
7
Hayashi, F., & Bradford, T. (2014). Mobile Payments: Merchants’ Perspectives. Economic review, 5-30. Retrieved from http://www.kc.frb.org/publicat/econrev/pdf/14q2hayashi-bradford.pdf
8
Heggestuen, J. (2014, February 25). Carrier Billing is Back and It’s Becoming A Popular Way to Pay on Phones. Business Insider. Retrieved from http://www.businessinsider.my/carrier-billing-hasnt-gone-away--here-is-why-it-has-got-developers-app-stores-and-mobile-carriers-so-excited-2014-2/#LLBOjlT7AthjlHH7.97
9
Khiaonarong, Tanai. (2014). Oversight Issues in Mobile Payment. Retrieved from http://site.ebrary.com.ezproxy.snhu.edu/lib/snhu/docDetail.action?docID=10913240
10
Kreyer, N., Pousttchi, K., &Turowski, K. (2007). Characteristics of Mobile Payment Procedures. The Thirteenth International Symposium on Methodologies for Intelligent System (2002), 10-22. Retrieved from http://mpra.ub.uni-muenchen.de/id/eprint/3786
11
Li, X. (2015, October 17). Apple Pay’s Invasion of China Stalls. Caixin Online. Retrieved from http://www.marketwatch.com/story/apple-pays-invasion-of-china-stalls-2015-02-16
12
Mallat, N. (2007). Exploring Consumer Adoption of Mobile Payments – A Qualitative Study. The Journal of Strategic Information Sysrem, 16(4), 413-432. doi: 10.1016/j.jsis.2007.08.001
13
Mobile Payment Acceptance. (2014). Retrieved from http://www.tsys.com/Assets/TSYS/downloads/is_tas-mobile-payment-acceptance.pdf
14
Near Field Communication. (2012). History of Mobile & Contactless Payments System. Retrieved from http://www.nearfieldcommunication.org/payment-systems.html
15
PortioResearch. (2015). Mobile Payments 2013-2017. Retrieved from http://www.portioresearch.com/en/mobile-industry-reports/mobile-industry-research-reports/mobilepayments-2013-2017.aspx
16
PayAnywhere. (2015). Retrieved from http://www.payanywhere.com/features#mobile
17
PYMNTS. (2015, Jan 15). What’s So Different about China’s Mobile Payments’ Ecosystem? Retrieved from http://www.pymnts.com/in-depth/2015/whats-driving-chinas-mobile-pay-ecosystem/#.VN8GlvmUdAo
18
Richard, H. (2013 February 7). A Different Perspective: Consumer Adoption of Payment Innovation. Retrieved from http://www.intelligenthq.com/technology/a-different-perspective-consumer-adoption-of-payments-innovation/
19
Rogers, B. (2014, March 18). Who Is Leading The Digital Mobile Payment Influence Battle? Forbes. Retrieved from http://www.forbes.com/sites/brucerogers/2014/03/18/who-is-leading-the-digital-mobile-payment-influence-battle/
20
Soat, M. (2014). Mobile Payments, Global Adoption. Marketing News, 48(11), 14-15.
21
Smart Card Alliance. (2011, September). The Mobile Payments and NFC Landscape: A US Perspectives. Retrieved From http://www.smartcardalliance.org/resources/pdf/Mobile_Payments_White_Paper_091611.pdf
22
Stokes, N. (2014, September 24). The Good, The Bad & The Ugly of Mobile Payment. Techlicious. Retrieved from http://www.techlicious.com/tip/what-you-need-to-know-about-paying-with-your-smartphone/
23
Talls, M.E., & Van, T. (2012). The Swedish Mobile Payment Market: An Analysis from A Consumer’s Perspective. Master of Science. Retrieved from http://www.diva-portal.org/smash/get/diva2:565105/FULLTEXT01.pdf
24
Varma, J. (2014, September 17). 3 Reasons to get involved in Your Merchants’ mPOS Adoption. Retrieved from https://www.pcicomplianceguide.org/3-reasons-to-get-involved-in-your-merchants-mpos-adoption/
25