Author = Tavakoli, Gholamreza
Number of Articles: 1
1. Towards a Conceptual Model of Customer Satisfaction for Manufacturing Organizations and Presenting a Three-Phases Approach

Volume 3, Issue 7, July 2016, Pages 411-443

Majid Feyz Arefi; Gholamreza Tavakoli; Omid Heidari; Masoumeh Mirjafari Lashkajani