Volume 11 (2024)
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Volume 1 (2014)
The Effect of Service Quality Dimensions on Customer Satisfaction: A Case Study of Saderat Bank of Iran

Ehsan Razminia; Samira Mirsardoo; Somayeh Shabani; Hadi Shafiee

Volume 3, Issue 3 , March 2016, , Pages 202-210

Abstract
  Caring customer opinions and paying attention to its beliefs not only leads to organization attachment, but also causes the customer feels a component of the organization; therefore, such satisfaction may also be the key to bank achievement.  Thus, the objective of the present research is to study ...  Read More