Volume 11 (2024)
Volume 10 (2023)
Volume 9 (2022)
Volume 8 (2021)
Volume 7 (2020)
Volume 6 (2019)
Volume 5 (2018)
Volume 4 (2017)
Volume 3 (2016)
Volume 2 (2015)
Volume 1 (2014)
Assessing the Quality of Applied Services in Mobile Customer Relationship Management: Case Study of Banking Informatics Corporations in Iran

Seyed Hossein Siadat; Sara Shafahi

Volume 4, Issue 4 , April 2017, , Pages 367-378

Abstract
  Today’s organizations need to promote profitability, reduce costs, increase market share, increase customers’ satisfaction and other cases that cause to increase validity and create value and meet organizational strategy, while reducing risks and costs in order to gain values and innovation ...  Read More

Exploring Knowledge Strategy Dimensions Using Fuzzy AHP

Ali Abdollahi; Maryam Mohseni; Seyed Hossein Siadat

Volume 4, Issue 1 , January 2017, , Pages 1-16

Abstract
  Living in knowledge-based world and increasing competition between companies- especially in IT-based companies- in determining the best knowledge strategy lead to more attention to this concept. The purpose of this paper is to review previous studies on knowledge strategy and its dimensions. Then, after ...  Read More