Volume 11 (2024)
Volume 10 (2023)
Volume 9 (2022)
Volume 8 (2021)
Volume 7 (2020)
Volume 6 (2019)
Volume 5 (2018)
Volume 4 (2017)
Volume 3 (2016)
Volume 2 (2015)
Volume 1 (2014)
Measurement of Customer Satisfaction with Service Quality: Study of Fashion Chain Stores in Lithuania

Rita Bendaravičienė; Beatričė Vilkytė

Volume 6, Issue 2 , January and February 2019, , Pages 113-128

Abstract
  As the needs and expectations of customers for the quality of products and services grow, companies are constantly faced with challenges in order to remain on the market, build customer loyalty and to be competitive. Companies, operating in a fashion industry encounter an extremely dynamic business environment ...  Read More